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Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1938 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,938 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphones but terrible software.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the swappable batteries should be standard in wireless headsets. Where this thing falls short is the GG software. I’ve had so many issues with the software it negates all the best features of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GOOD QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and sound quality is great. It is easy to use and made well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset and best in class for audio and mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the $200 wired headset that it replaced. ANC actually works. Very comfortable and the ANC mic in the ear cup is not an issue (for me anyways). Been using it now for about a week and it is the best headset I've every had on my head. Sonar software can tweak it any which way you want to include the mic. It's expensive but I can honestly say it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to install and run. Making saund adjustments is easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest piece of audio equipment ive ever owned. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Pc, PS5 headset ever worth every dollar! Dont go cheap for best experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for gaming you can hear every little movement in r6 .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade that feeling wonderful, love the replaceable and rechargeable batteries is a epic plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is great. At times, it will lose its pairing with PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great but expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing best headset ive ever had tbh wouldnt trade it, quite expensive but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great for me. Works great with my ps5 and my pc and connects seamlessly both ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and swapping batteries has never been easier on a Steel series headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamers ONLY!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. A must have for gamers. Worth every penny you pay for them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones, You Won't Regret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and best headphones my husbands ever had. Buying it at Best Buy was so simple and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The best wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head set. I love the extra battery. The only thing that is a con is that the mic doesnt sound as good as my previous corsair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel Series Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product and service. Purchased online and was able to pick up next day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and great design. Love the mini charging and volumn box that is given.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    If you already have the Pro Wireless, dont upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as usual, but the ANC sensors inside de cushions makes them uncomfortable, leading to mild headaches during prolonged sessions, if you already have the Arctis Pro Wireless, is not worth the upgrade, they sound exactly the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best wireless option

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best headphones for the best wireless experience.

    I would recommend this to a friend