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Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1943 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,943 reviews
  • Rated 5 out of 5 stars

    Sound and feature rich

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for gaming and streaming! Easy to use and setup. Way more features than needed for casual gamers and just enough for audiophiles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, blue tooth is good , mix quality is food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, best in market, i highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Thank You

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was great for the most part, when it worked. I am meticulous about my headphone care and it still failed. The connection constantly drops, regardless of the type I use. Im over it. We bought my mother in law the same set, hers is having similar connectivity issues. Both bought roughly around the same time. We shipped hers directlt from the store. Never again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    No Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeahhhh this ain't it chief! The price on this headset is waaayyy too high for what you get. Don't fall into the trap these bad boys will definitely hit a sale and then grab them. Also the Mic Monitoring/ Sidetones is trash for some unknown reason and I even used the software to boost it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. would definitely recommend!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBFUCKINGSESSED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WERE OBSESSED WITH THIS HEADSET. Super customizable and compatible with many consoles. It comes with a spare battery which is super cool and has unbeatable binaural surround sound. Theee best so far!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really did like the sound & customization featues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually would've liked to have kept these but as well as they performed on PC, on PS5 a quality experience was too hit or miss. Maybe it was 2.4 GHz channel interference but I've had other headphones work fine in my environment. I didn't bother with bluetooth connection, just want to plug & play so to speak. This would've been a 5 star rating if PS5 performance was consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but with lots of features you will love.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone and software. Very customizable and future proof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're the definition of mediocre.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, not the best as far as comfort goes. Returning mine soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever head. Exceptionally comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A much needed upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great upgrade but a thing to keep in mind is that if you have the Bluetooth on and the headset connected to you console, it makes a static sound until you play something via Bluetooth. You can turn off Bluetooth and be perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset i have ever purchased, i highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they are a great improvement over the old arctis pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey? Yup. Best headset based on features? Yes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues in the first couple of days. Static- just fixed it's self. Connection issue- just fixed it's self. Chat-Mix issue- Reinstalling SSEngine fixed the issue. I wish the hinges had more changes to them over the Arctis line. I don't like the mechanism that holds the second battery in the charger. I have concerns with the elastic band...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Falls short of expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: build quality Negative: software has bugs and way to many options, sound quality is middle to poor. Very sad as I’ve always like them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series is the best brand for headsets. Love my dearly. Just dislike the idea of being nuked in the brain with bluetooth frequencies lol whoops

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product, Incredible sound. Perfect compatibility

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product recomend for gaming and good sound quality

    I would recommend this to a friend