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Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1943 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,943 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, amazing EQ system, cool switching..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the pro series and these are a better upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodz but not great directions in the actual box, so hard to figure out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but should be $100 less in price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but not as the comparable Turtle Beach headset. I feel the fit and finish is not aligned with the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    should look elsewhere

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the small adapter box that controls the volume and setting, burnt out within about 6 months. a new one costs just as much as buying a brand new headset. look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 5 months before the headset started not working. Audio is not the best for the price of the headset and the mic picks up too much background noise even with adjusting the mic threshold. Worst of all the left ear audio goes out. Definitely would not recommend this mic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great time when I go to Best Buy very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset as long as you’re willing to use Sonar and customize your EQ. Otherwise you’ll never get the most out of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Loves Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the version prior to this on. I bought these for the wife and she loves them. Smaller than the original and fits her much better than mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Steelseries please fix the noise canceling nub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this was comfortable for my ears. After a while, the noise canceling nub made my ears hurt. The sound was great on these with games and music. The microphone also sounded great. If you can fit these without the ear discomfort caused by the noise canceling nub, they are amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can connect to multiple devices at once, even my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for switching between systems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, highly adjustable and extremely convenient with my pc and ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and the bluetooth caused a white noise. Also when on the phone you could hear that white noise get worse. I thought my headsets were deffective so i returned and everything was fine again until i turned on the bluetooth and was on a call for about an hour. I could then hear the white noise again with the noise cancellation off. If this was not there then this headset would be perfect but its upsetting that it has this problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked great for a few months, then it started acting up to the point I would have to re-set the headset everytime I log into my computer. overall fitting is decent, a lil to tight for my taste. yeah u can adjust the hight but that’s how far it goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves these so much! Best purchase ive made by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price, packed full of features that make this headset stand out above all the rest.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don't get the hype

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a $350 headset, you expect it to work whenever you turn it on, without having to go through a 10-step process. Is the "audio great"? I guess, when it decides to work. But how about every time Windows updates and GG Series can't figure out it's only job? It breaks EVERY. SINGLE. UPDATE. Or when the headset is your only enabled/default audio device, and your applications just decide not to show up in GG Series. These aren't it. (Unless you're cool with 10-15 minutes of garbage when you turn them on; if that's your jam then, YEA! Go for it.)

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for reaching out through this platform. We are sorry to hear about the challenges with your Nova Pro Wireless. We suggest reaching out to the SteelSeries Support Team by using the following link: https://support.steelseries.com/hc/en-us . We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your SteelSeries device. Thanks again!

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Eat cups too small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Easy to use but The ear cups are too small

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love steelseries headsets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 pairs... one for Playstation and one for xbox and pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and my friend loves it! I might purchase one for myself soon

    I would recommend this to a friend