Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,944 reviews
  • Rated 4 out of 5 stars

    It's alright

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an alright headset. It has many cool and useful features but the sound isn't the best compared to my old headset, the RIG 800LX.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a fairly uncomfortable headset wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible don’t buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset ever. You’re not paying for the sounds quality bc it’s horrible or the mic bc that’s even worse, you’re paying for the programs with it. Not worth the money at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy anything else

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did these break such that they no longer connect to any device, but the SteelSteries customer service is completely inept.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy son at Christmas

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son to replace his old gaming headset. He is very happy with his new gaming headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DAC died after 2 years, Useless

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DAC station died roughly after 2 years and it seems like it's a known problem. Lame

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok at most.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just ok.. I was expecting better sound quality for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst headphones of all time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if i could give this trash headphones a zero star i would the 99 cent store would give me better quality of headphones . The reason is cause the sound quality is trash the, the app for the headphones are terrible. all in all these headphones and steelseries are the worst.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    350 for the worst pair of headphones I have ever come to own. Can barely hear voice chat and game audio at the same time, audio cuts out very frequently, and the sound quality is awful. Do not recommend purchasing these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product less than 60 days. The microphone was trash and now it has completely quit working. I

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset maybe just got a duck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great as advertised. One month in headset speaker blew out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Headphones, Bad Software

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones handcuffed to awful software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is bad would not recommended if you like good audio

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 3 months

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base station died after nearly 3 months. SteelSeries support is a nightmare to navigate and get a replacement. Asked me to repair the headset to the base station, but the base station is dead. Feels like beta testing on the customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T EVER SHOP BESTBUY HOLYOKE MASS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into store purchased last one and asked the associate if it works for Xbox they said yes I purchased go home and buy an Xbox later on see it does not. I called and told me I cannot return or exchange for one for Xbox was terrible that an employee gave such wrong info

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    20 DOLLAR HEADSET MIC SOUNDS BETTER

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOW HARD IS IT TO MAKE A DECENT MIC?!?!?! ESPECIALLY AT THIS PRICE POINT. IVE GONE THROUGH 50 HEADSETS IN MY LIFETIME AND THIS IS THE WORSE MIC IVE EVER HAD!!!! 20 DOLLAR MICS SOUND BETTER THAN THIS GARBAGE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing product with minor flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Gaming sessions will last forever with the swappable batteries. Amazing software where you can adjust the sounds and microphone. Connects to a Bluetooth device whilst using with console/pc so that means all my phone sounds are in the headset as well as the game audio. Sadly not everything is perfect... Although this device has its downsides it is not enough for me to want to return it. I will be keeping it but I do have a minor problem with it. The problem being if you put the battery the wrong way into the charging area it gets stuck. I took me about thirty minutes just to take it out and I had to search it because I did not want to ruin the battery. Other than this issue this headphone is definitely one that I would recommend and will be my daily driver due to how versatile, functional, and comfortable it is!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and poor packing quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. First, the box was sealed from the factory but it looked like it was repacked? Second, there was a cardboard piece near the receiver and it scratched the front of it. Third, the headphones would not power on. Not happy at all. They are going back asap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sleek,Comfortable, and built to last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my purchase of the Article Nova Pro. From the moment it arrived, I was impressed by the high-quality packaging and clear, simple instructions. Assembly was a breeze — took me less than 30 minutes, and everything fit together perfectly. The design is stunning: modern, clean, and minimal without sacrificing comfort. It fits seamlessly into my home office and instantly elevated the space. The materials feel premium, from the sturdy metal frame to the soft but supportive cushioning. I’ve spent long hours using it, and it’s remained incredibly comfortable and ergonomic throughout. What really sets the Nova Pro apart is the attention to detail — nothing feels cheap or rushed. Article clearly values both style and function, and it shows. I’ve already had multiple people ask where I got it. If you’re considering the Nova Pro, don’t hesitate. It’s absolutely worth the investment for anyone looking to combine aesthetics with long-lasting performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the SteelSeries Arctis Nova Pro Wireless for a while now, and it’s honestly one of the best gaming headsets I’ve tried. The sound quality is super clean with rich detail, and the active noise canceling does a great job blocking out background noise. The swappable battery system is a game changer — I never have to stop mid-game to charge. The wireless base station makes it easy to switch between devices and fine-tune the sound. It’s comfortable overall, though it can feel a little bulky after long sessions, and the SteelSeries Sonar software can be a bit glitchy at times. The mic sounds good, just not quite top-tier for streaming. Still, for the mix of comfort, premium sound, and endless features, it’s easily one of the best headsets out there.

    I would recommend this to a friend