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Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1944 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,944 of 1,944 reviews
  • Rated 1 out of 5 stars

    Hurts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a metal piece in the center of the earcups that sticks out and hits your ear. Also, the eq software is only available for PC and not PS5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DAC broke after 2 weeks of usage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DAC bricked about 20 days after purchase. This headset has the potential to be a great product, but the app connected to it is abhorrent and buggy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot update firmware.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine today and it won't allow me to update its firmware.. so horrid for such a high cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time. NO quality control anymore!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time. No audio in left ear. 2 different PCs. Windows 10 and 11. Waste of time

    No, I would not recommend this to a friend