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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1921 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,921 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality in these couldn’t get much better. Easy swappable batteries makes this much more worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Steelseries arctis nova pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. Sound is very crisp and you can distinguish footsteps and other sounds very clearly on FPS games. The mic quality could be better but overall still not bad. The swappable batteries are very convenient allowing you to not have to plug in your headset. Excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headset.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, and sound quality is good. It’s also nice having two batteries so you don’t have to worry about charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset i have ever spent my money on. I love how you can hot swap the batteries its very useful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Premium headset, premium price

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Overall this headset is amazing. It offers noise cancelling, two batteries so you never have to stop playing, has dual input modes so you can have bluetooth on your phone and have input coming from your gaming device. The build is very sturdy and very comfortable too, I always put it on and completely forgot about it. I will say there seems to be a high pitched humming when bluetooth and anc are both on, but no wound playing from either device. Also, when you power off the headset you have to manually turn off the bluetooth also or else it stays on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and comfortable, love using it for long gaming sessions since I can just switch the batteries when one is low

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great all around headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for all around headset. I have been using this headset for work, gaming, and the gym. Sound quality is crisp, although bass is at times lacking or distorted at higher volumes. Have tried to rectify with EQ, however, every system/program has its own separate preferences and does not correlate the same. On my PS5 it does fairly well, but some games lack depth, on my PC there are a lot more settings to tinker with, and works very well. For the price I’d consider this a solid option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headset 10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset does fit big heads, you can adjust it until it's comfortable. The sound is awesome, I play CS2 and it's perfect for that. They actually have preset EQs for a ton of games which are great and you can sm edit them if you want. Yes they have a preset EQ for CS2 by Valve. The battery last me 4 nights before I swap them, it's very cool and easy. The mic is fine, it took a little to set it up. The Sonar software is easy to use. I'm glad I made the decision to get this, if you are on the fence, get it and test it out for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing gaming headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how theyre so easy to use and i use them all the time, i love the double battert feature so that when they die i just change the battery and go back to playing is like having wired headphones but theyre wireless and the range is pretty far, i love also how you can customize the aound for each game, it has great features definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Wide range of audio, good customization of sound with sonar, comfortable on my ears, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Series headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, the sound of these headsets are amazing and not so bulky. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 1 out of 5 stars

    Don't buy: Great headset, but with a fatal flaw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in July 2022 and it was in the garbage by January. The problem started literally the day I got it; it simply took about 6 months for me to try everything under the sun and finally give up. The problem is with loud digital noise barging into the audio stream, many times per day. I work primarily from home, and I bought this headset not for gaming, but for music and remote meetings. The actual sound quality (when there's no digital noise) is great, the battery life is great, the ability to swap batteries is wonderful, the range is decent, and they are comfortable too. But the flaw I experienced is absolutely fatal: Many times per day, the audio stream suddenly becomes totally garbled with digital noise. I'm confident this is not due to any interference, for multiple reasons: - When it happens, it goes from clear audio to severely garbled in an instant. Like someone flipped a switch or a service crashed. - It doesn't SOUND like interference. I'm a musician and somewhat of an audiophile, and I know what interference typically sounds like. This is purely harsh digital noise. - I have tried moving the basestation around, moving the headset ridiculously close to the basestation, and also tried various troubleshooting approaches while the problem was happening. Nothing made any difference whatsoever. - Disconnecting and reconnecting the USB cable from the basestation (effectively rebooting it) fixes the issue every time... until it comes back (usually less than 30 minutes later). After months of having nearly every call I joined get interrupted by this maddening digital noise, I reached out to support. After exchanging several emails with them, I got the sense that it was going nowhere, and I also just don't have time to spend hours troubleshooting equipment that should work. Out of sheer frustration, I finally just gave up and threw it in the trash where it belongs. Very unfortunate fatal flaw, for what would otherwise be a great headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery swapping means charge always full

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Best I’ve tried so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones! Have awesome sound for fps games, you can hear everything! Most importantly the footsteps and comfortable as well, would have liked other color variations but still really good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im normally not a fan leather earcups but the comfort i get from these are surprising and the sound quality along with the interchangeable makes it convenient for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sounds amazing, never have to worry about battery life because of the extra battery it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light, comfortable and high quality headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, high quality and also comes with a foam mouthpiece cover to help with sound interference which was not noted as included. Very much worth the price, no need to download any add ons, it’s just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve owned thus far, I had the Arctis 7 wired headset which was great but this is levels beyond. Though it’s quite a high ticket price, it’s very much worth it if you’re seriously into gaming, amazing sound quality, the menu on the adapter station is easy to use, and it’s super comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    New Headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I've ever used. I recommend it to anyone looking for a good wireless headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turns Every Game Into a Symphony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If James Bond needed a gaming headset, this would be it. It’s like slipping a cloud over your ears that whispers sweet nothings like “Yes, you do sound that epic.” Between its whisper-quiet noise cancellation and the kind of audio clarity that makes footsteps sound like personal betrayals, this headset doesn’t just raise the bar — it politely lifts it, gives it a massage, and sends it on vacation. Battery life? Long enough to forget what “low charge anxiety” felt like. Comfort? It hugs your head like it’s apologizing for all those times you yelled at NPCs. And the wireless connection? Solid — like your friend who always shows up on time, never drops out, and somehow still looks cool doing it. In short: if audio had royalty, this would be wearing the crown — and probably a cape made of surround sound.

    I would recommend this to a friend