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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1922 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,922 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality. Perfect for gaming, music, and any place I need a solid headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not sure if it’s a quality issue or a defect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset about a year and a half ago. The sound quality is great, but I’ve had nothing but issues since I bought it. At first, only one of the batteries was good. The second battery would not charge. Steelseries sent me a code to get two new batteries which resolved this (even thought they were on backorder for a month or two.) I was playing rainbow six siege, and the headset would randomly reverse the sounds (footsteps on the left were really on the right and vice versa.) this issue still randomly persists. I just bought battlefield 6 and almost every game the sound cuts out completely. It resolves once I unplug the usb c from the headset volume mixer and plug it back in. With the issues, I’m not sure that I would be able to recommend this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've really been enjoying the audio quality of these headphones and the convenience of them. I also got a huge discount from BestBuy so it was an even better purchase because of the discount and the quality of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not very comfortable but great for short uses

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and rechargeablebatteries is an awesome feature. I’ve had them for 3 months now and I wouldn’t recommend them for gamers. Once you had them on for a few hours they really start to hurt your ears. The noise cancellation is hit or miss they are decent but could be better for this price point. Overall 3/5 due to functionality and comfort

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely phenomenal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously a die hard Astro customer. Made switch to these from the incredibly difficult to setup Astro A50 wireless and these blow those out of the water in terms of ease of use, number of features, comfortability, and the sound is impeccable. Con (for some): 2 small pieces inside the mesh part of each ear cup for noise cancelling touches top of my ears but doesn't bother me. If this is an issue for you, stay away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High fidelity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fidelity is amazing , and feels great when you have it. I’m still learning of how to use it, I’m trying to get for bass or surround. But the sounds fidelity is increible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Artic nova pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. They sounds amazing. The sonar application has really cool features and customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent head set!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I have ever used. Now for the price it better be! But it truly is. I read some comments on discomfort but I haven’t had any issues and feels great. The battery life is excellent and swapping them out is easy and fast. If you have the money this is the headset to get. I am very happy that I invested in this headset. I did also get the warranty because if anything ever did go wrong I want it taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great UI for the controller and very good mic quality.

    I would recommend this to a friend
  • Pros mentioned:
    Software, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Yuh

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It sounds amazing the app sonar you use with it is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better clarity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charity.. very comfortable. Better than my previous Sony headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing comfort and features. Sound quality is superior. Plenty of setting options for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones was a major upgrade from my previous gaming headset. The sound is crisp and the mic is excellent. The noise cancelling is an awesome touch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is amazing, Huge improvement from Sony platinum I have used mine for about 40 hours so far, it’s very comfortable and well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good headset high price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wireless headset good quality sound and swappable batteries

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Highly uncomortable: will rub your right ear raw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a large bump in the right ear cup that the left ear cup does not have, and I think it's where they placed one of the noise cancelling microphones. It rubbed my ear raw after a couple hours of use. It really is a shame, because I loved everything else about these headphones. I've been trying to find comfortable gaming headphones with ANC, and there only seems to be two on the market currently. Looks like I'll have to go with the competitor, since I can't wear these without discomfort. My ears are of average size. I don't see how this could have passed any type of quality assurance. I've only seen this issue mentioned in one video review on YouTube, and nobody else seems to have picked up on it. I think it's because none of the reviewers have worn the headphones long enough for it to actually be an issue. I'm hoping their next generation headphones come without the bump. If it does, I will definitely be buying them next generation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything a gamer needs to be great! Keep on gaming with hotswap batterys!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JUST BUY THEM

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones you'll ever find. As someone who always uses Astros, (A40 and A50's) The Artic Pro may be the BEST QUALITY FOR YOUR MONEY. Sound is very important to me in gaming and these headphones are top of the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, great quality, a little pricey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones the sound is crystal clear and I can walk all over my house and not lose signal or quality. The only suggestion I would recommend is to change the USB cable they give you. I had 2 official ones "burn" out, you can tell when it starts to happen because the headset will beep and reconnect then ultimately it just stops and the base is frozen and stops working and wont work in the same USB port until you change the cable. I changed it to a high quality C to C cable I got off Amazon and all the issues stopped.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arctis Nova Pros Solves Wireless headphone problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part is that they solved the, "wireless headphone problem" which is the charging. Normally your headphone die in a competitive game you're out of luck, need to wait for them to charge. But the Nova Pros have 2 batteries. One charges during play and then once the other battery dies you can change out the batteries faster than your character can reload in game.

    I would recommend this to a friend