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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1923 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,923 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever owned-quantity is excellent for hearing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Conflicts with PC software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving this 3 stars because of the constant setting up it demanded everytime I'd run a different program with it on PC. Also, if it detects 3rd party audio software it shuts off. And the only way to get it to turn back on is if I unplug the Dax and plug it back in AFTER I close the software/program that was running, open it back up, and have its priority set to the headset. Of the years I've been playing on PC, I've never had issues like this before. And customer support isn't much help either. Other than that, the sound quality is amazing for the price you pay. I just wish there was a firmware update to clear these issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset for ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for ps5 that I have ever used and are very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth+PC = Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I am using these right now actually, on my phone while also playing a game on my PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Batteries are a little dodgy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my brothers and I, the last pair I bought lasted me 3 years. The only problems I really had a somewhat frequent issue with is that the points on the battery would currode slightly and the heaphones and charger would read it at either 100% charged, or 0% charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    COD FPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Wireless battery lasts great amount of time. As a FPS gamer, has changed my gameplay alot. Pinpoint accuracy on point! Only complaint is, their Steelseries APP needs improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive gaming headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a few gaming headsets from Logitech, Razer, and Corsair and these outshine them all. I'm not an audiophile by any means, but the audio quality and difference in surround sound is a vast improvement from the headsets I have previously used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones you can get for that price! I like the fact that it connects to my computer, PlayStation and phone all at once. The ear cups can be a bit uncomfortable after man hours of wear but I wouldn’t consider that a huge detractor. If you have the money definitely put these on your must check out list!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it so much I bought 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this headset. Replace a Sennheiser with it which was a tough decision on changing brands, but I'm glad I did. Just bought another one for my fiancee.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctic Nova Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset I’ve owned. I have the Astro a50s and these are so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis Nova Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Plug n play hook up. Love that I can have my PS5 and XBox S hooked to it at the same time. Sound quality is very good and the noise cancellation feature is good; not the best, but is does block out a lot of ambient sound..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have owned to date! A little on the pricey side but being able to change out batteries when the headset gets low is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, least obnoxious of all the gamer gear brands. Has great sound and microphone. Software does get regularly updated and is not without it's flaws, but overall it's the least intrusive compared to competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Careful with that axe U Gene

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality just keep it away from other devices that may cause interference. Not sure if it’s worth the price, maybe you could buy it and let me know what you think. Enjoy and remember to always have fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and excelent selection of connections

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth the price? yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was easy and the audio quality is awesome. haven't used the sonar features yet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, and very easy to use application comes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nova pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset feels like i can hear footsteps in the games i play from a mile away, also can connect your phone to it while playing and listen to music, really good sound canceling and good bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Razer to Steel Series and i'm never going back. I love the hot swap battery and the DAC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The perfect headset for the price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought a few other wireless ones and rhey didnt reslly get that louadness that i was looking for, these have tye base and clearity your looking for, also very customizable

    I would recommend this to a friend