Customer Ratings & Reviews
- Model:
- 61520
- SKU:
- 6506219
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headset just a couple minor complains
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound is good, love the software for customization, the battery system is convenient. Only criticism is the noise canceling isnt good
I would recommend this to a friend - Pros mentioned:Battery life
They are Mid but pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average for a high end headphones product. Compared to regular headphones 5/5. Out of high tec headphones 3/5. There's no chatmix for headphones, the mic design keeps the input curved outwards, plus the earphone hinges are still made out of plastic. I feel the earcup depth is not too keen either, it would securue the ears better if it was deeper. I'd most likely go back to my Asto 350 next time, but hey you get it for the price. Also a really cool feature of this one is the swappable battery you get. In general overall cool design.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Product not ready for release and horrific support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was super excited to try this premium gaming headset. First impression was fantstic... good packing, quality gear (cables etc) and a comfortable fit. Got everything set up as instructed by the manual... great sound, good range etc. Installed their software to use all the bells and whistles.... updated the firmware.....and no sound. Headset got unpaired from the base. Could not get it to connect again. Went to their support page... no live chat so i submitted a troubleshooting ticket... typical automated response about 24-48 hours for someone to get back to me. Totally Unacceptable for a premium 350 dollar item. Found a live chat option from the sales facing part of the website... described my issue... a few minutes go by and the woman tells me they don't currently have the resources to troubleshoot this. I explain my annoyance and ask to speak to a supervisor. She then proceeds to tell me a supervisor cant help because they share the same resouces. Having worked in tech support and help desk years ago I took this to mean the following... this is a brand new product that was pushed out for sale before any scripts for troubleshooting were updated and pushed out to their customer support people. High likleyhood I will never buy any product from them ever again. Do not push a product to market before you are able to provide support... especially when following their instructions provide you with an expensive headphone and base shaped bricks.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Tremendous!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of, if not the best headsets I have ever used. I have tried multiple different brands and models, but these are the best so far!
I would recommend this to a friend Solid headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset. I wish they came more optimized out the box.
I would recommend this to a friend- Pros mentioned:Sound quality
2 volume on mw2 is enough to hear everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset with great features, anc is great, the spatial audio is amazing, and the audio customization with the steal series gg app is next level imo
I would recommend this to a friend - Pros mentioned:Comfort
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best headset I've owned. I even bought 2 more for pther rooms in the house. Only downside is the lack of sidetone.
I would recommend this to a friend Good.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Good, excellent, very very good, I need more characters.
I would recommend this to a friend- Pros mentioned:Battery life
Best headset I've ever bought for PC gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I've ever bought for PC gaming. The battery swap feature is something I never knew I needed. It's a lifechanger.
I would recommend this to a friend - Pros mentioned:Battery life
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few quirks here and there, once the bluetooth audio dropped in quality but a quick restart fixed it. Other than that really great, love the swappable battery.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headset i have ever used. The sound quality can not be any cleaner.
I would recommend this to a friend Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is good but super expensive almost the same price as a ps5 just depends if your really into gaming
I would recommend this to a friend- Pros mentioned:Comfort
Quality headset with great sound and microphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset it’s expensive but you get what you pay for. Very comfortable and being able to have pc game sound and Bluetooth at the same time is amazing
I would recommend this to a friend Not too shabby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome buy like the presets and I love that it has a equalizer you can tune it to your liking perfection
I would recommend this to a friend- Pros mentioned:Sound quality
Love It!!!!!!!!!!! Worth a Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I've ever owned extremely worth it. Use it on both PS5 and PC and the quality can not be beat
I would recommend this to a friend - Pros mentioned:Sound quality
Amaing!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The Bluetooth audio quality from your phone isn't good but other than everything is amazing
I would recommend this to a friend - Pros mentioned:Battery life
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the everlasting feeling of the hot swap battries. Nothing like having a day off and grinding on your favorite games with a premium feeling headset.
I would recommend this to a friend - Pros mentioned:Sound quality
Headset Quality/ Best Buy Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service amazing quality of items such as my headset everything was perfectly packaged and handled when arriving and waiting at store
I would recommend this to a friend My new headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buyer I'm just getting to know the headset really need some time with it to be able to review it the way it should be reviewed but so far impressed
I would recommend this to a friendWonderful for PC
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headset. Seems a bit pricey but once you try it you will decide it was worth the cost. Seemless setup and easy to use
I would recommend this to a friend