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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1950 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the amazing sound quality, impressive battery life, and excellent comfort of the product. They also appreciate its strong connectivity and fantastic software. However, some customers find the product to be a bit pricey. Additionally, there are concerns regarding its Active Noise Cancellation and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,950 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming Experience with SteelSeries Arctis Nova Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SteelSeries Arctis Nova Pro gaming headset embodies the pinnacle of audio engineering and ergonomic design, offering gamers an unparalleled combination of immersive sound, comfort, and versatility. After spending considerable time with the Arctis Nova Pro, I can confidently affirm its status as a standout performer in the gaming headset market, while acknowledging a few minor drawbacks. Positives: Immersive Audio Performance: The Arctis Nova Pro delivers a truly immersive audio experience, thanks to its high-fidelity sound reproduction and DTS Headphone:X v2.0 surround sound technology. From the thunderous roar of explosions to the subtle nuances of ambient noise, every sound is rendered with remarkable clarity and positional accuracy, pulling you deeper into the game world. Customizable Audio Profiles: With the SteelSeries Engine software, users have the freedom to customize their audio experience to suit their preferences. Whether you prefer enhanced bass for action-packed shooters or balanced mids for immersive RPGs, the Arctis Nova Pro's customizable EQ settings allow for personalized audio tuning, ensuring optimal performance in any gaming scenario. Supreme Comfort: Designed for extended gaming sessions, the Arctis Nova Pro prioritizes comfort without compromising on performance. The lightweight construction, breathable ear cushions, and adjustable headband ensure a snug and comfortable fit, even during marathon gaming sessions. Say goodbye to discomfort and hello to uninterrupted immersion. Crystal-Clear Communication: Effective communication is essential in multiplayer gaming, and the Arctis Nova Pro excels in this regard. The ClearCast bidirectional microphone delivers crystal-clear voice transmission, free from background noise and distortion, ensuring seamless communication with teammates and adversaries alike. Versatile Compatibility: Whether gaming on PC, console, or mobile device, the Arctis Nova Pro offers seamless compatibility across a wide range of platforms. The included USB-C and 3.5mm adapters make switching between devices effortless, allowing for immersive gaming audio wherever your adventures take you. Drawbacks: Limited Surround Sound Accuracy: While the Arctis Nova Pro boasts impressive surround sound technology, some users have reported minor inconsistencies in positional accuracy, particularly in crowded or chaotic gaming environments. While this issue is relatively minor and may not be noticeable to all users (it is not to me), it's worth mentioning for those seeking pinpoint precision in their audio experience. Price Point: The Arctis Nova Pro is positioned at a premium price point compared to other gaming headsets on the market. While its performance and features justify the cost for many gamers, budget-conscious consumers may find the price prohibitive, especially when considering alternatives with similar capabilities at a lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    MIC BACKGROUND ISSUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mainly used for my ps5. If used for PC POSSIBLY more options to modify. The mic does not block out much background noise, like kids, tv, fans. I have a loud environment where I play and the ANC works great for me, but people I play with can hear almost all of it. Headset extremely comfortable played for house with no issues l. Single player games make it feel more immersive. The 360 audio sounds great. If you play in a quiet environment I feel like the headset works amazing. If the mic blocked out more background noise I would make it a 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Software, Sound quality

    Rated 5 out of 5 stars

    Love the amazing sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love to amazing sound they produce. Fittment is nice and comfortable amd i tuning sofeware for these are great. I love how you can change so many thing though the steel series app. I would highly recommend. I previously had the Asto A50

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great All rounders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great if you are like me and need them to primarily be a gaming headset but also use them for music and audio, work, and more. Having dual connections and Bluetooth makes them very functional. Comfort is great while the sound is pretty good it's definitely not HiFi

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A amazing quality headset for a Steel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset Ive ever purchased for my PC. Fantastic noise cancellation, CRISP sounds, and clean voice detection. Dual battery and a charging station? That's what sold me in the first place! Steel Series Sonar application that you can download for driver software is easy to customize and navigate. Easy to set sound settings for music, gaming audio, or chat. Best part is that it can detect when you laugh and capture that moment by recording in game audio along with your voice. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Steelseries Arctis Nova Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with multiple different settings. I use them on ps5 and by far the best sound quality I've ever had. I would definitely recommend the headset. Make sure to go through the manual so you know what each of the different features and settings do so you can customize it to your preference. The dual swap batteries are a really nice feature and super fast to swap out in the middle of a round.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Competitive Players

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great for competitive play -Amazing noise cancellation -Comfortable to wear -Great battery life and with interchangeable batteries for nonstop gaming -Overall has a professional feel and look to them with multiple layers of customization

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    High quality headset!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SteelSeries Arctis Nova Pro Wireless Gaming Headset is an amazing quality headset! It was mainly purchased for gaming, but has also been used for phone calls and online work calls/zoom. The surround sound on this headset is exceptional and the acoustical sound is equally as excellent, rivaling more expensive brands. You are able to hear directionally very well, with left actually sound like it's from the left and right from right. The electronic pass through function, that allows you to hear noises outside your headset while wearing them, is very convenient and I really enjoy it. I also like that it's easy to switch between sound sources, so I can quickly go from hearing my game to using my phone and back again. I feel these seem to stay charged for a long time and are decently comfortable. I'd purchase them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Need a new top of the line headset? Look no furthr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews on Best Buy's site and the web convinced me to go with this purchase. My Corsair Wireless Pros started to fray and the battery was getting fatigued after about 2 years of regular use. I needed to stay wireless but wanted to improve my user experiences that I found lack luster on my Corsair Wireless Pros. The comfort, the weight and the detachable mic. SS Arctis Nova Pros improved on what was a good set to an excellent set. I knocked this set down a star for the fact that the ear cups could be thicker. The ear cups have a protruding piece of hardware on both side and some people complained about them. I never felt them on the OEM ear pads and I am a big dude. Perhaps after like 3 hours (more than my avg playtime) I can see the minimal cushions giving to the point where that becomes a problem. Given such a big potential issue, perhaps those protrusions are part of the reason for why you should seriously still consider these inspite of this worry. All reviews including my own opinion praise the sound quality. Usually with high end headsets you could only have the best of one world. Some players (especially pro e-sports players) place a high value on clarity and directional audio. That is a difficult thing to achieve on wireless headsets, let alone in wired headsets due to how close the speaker are to your ears. Traditional home theaters and movie theaters have multitudes of speakers spread throughout the amphitheater along with separate bass channels. That is why the surround sound in a IMAX theater is a must for big action packed scenes like the nuclear test bomb in Oppenheimer. Headsets have to try and combine all of those features into a consumer product that is not targeting professional musicians and producers. The directional audio on these are outstanding. The technology has come a far way and perhaps those protrusions are part of that quality, so it was a compromise the engineers made. The one other thing that I value more, as I get older, I don't play FPS games as much. I like more bass and I am less concerned about hearing which directions other players footsteps are coming from. Playing Starfield, hearing the engines roar to life as you take off from a planet is very immersive. My Corsairs bass was good, but these are amazing. It is truly rare to find even among the pro gaming headsets where they can deliver on both directional audio and bass. The on caveat to this benefit is that you must use the software to Sonar in GG to achieve these results. The software is a mixed bag. It allows you to select presets like for World of Tanks or Starfield, but on the other it is sometimes frustrating to use. Getting the volume wheel on my keyboard to work properly is difficult and buggy at times. The added bonus of the external control device and an extra battery that can be charged in the controller, is a huge bonus. While the charge port on the headset is not intuitive, why would you need it when you have a backup battery fully charged in the to controller? The controller is a single color led and is easy to understand. The knob controls the volumes and has a button to switch to a crossover control for game or voice sound balancing. Another great bonus especially for the FPS community. If only the software was as intuitive as this device! I highly recommend this headset. 47 year old game that started gaming on the IBM 386.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you take gaming seriously, whether competitive or casual, the Arctis Nova Pro Wireless is worth the investment. It gives you pro-level features, reliable performance, and versatility. I’d give it 5 stars for overall gaming experience. I’ve been using it for a few weeks now, and it’s easily one of the best gaming headsets I’ve owned. The combination of features, comfort, and sound performance makes it perfect for both competitive play and long hours in front of the screen. The ANC (active noise cancellation) does a solid job of cutting out background distractions, and the transparency mode is great when I need to hear something (like someone talking or a doorbell) without taking the headset completely off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Versatile headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is versatile, well made, has high quality sound, and theoretically has a battery that never dies. I use this headset for everything, gaming through my pc, listening to podcasts while working out, zoom meetings, and due to it being able to connect to my pc as well as Bluetooth at the same time, I play audio from multiple devices. This headset does everything and sounds great as well 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, nearly perfect. Swappable battery is unbeatable. Simultaneous WiFi and Bluetooth connection is a very nice quality of life feature I didn't know I needed. Slight high pitch tone when connected to Bluetooth and no audio is playing. I suspect many ears won't even be able to hear it. Connectivity is strong on wifi. I can maintain discord call quality through a floor into my basement without drops or stutters. There is one custom equalizer setting available through the base station. The base comes with many pre-made equalizer settings, but you must be able to connect to a Windows desktop to download additional presets and have more control over custom presets. The lack of a mobile app to push these updates is noticed. Active noise cancelling is not comparable to big players like Sony. Purchased in sale for for $280 USD. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Overall Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while for me to get used to them and also had to tweak them a little bit to get them to a desired height and if you wear glasses beware they may not be all that comfortable at first and they move your glasses around if you move your head too much, but that’s just the comfort level. as for the sound quality it’s amazing and really good and the battery life lasts for a while and the fast charging the offers comes in clutch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to switch from the logitech G935 to the nova pro wireless and I am not disappointed. The battery life is longer, the comfort especially for the leather is surprisingly good, and in my opinion the base station is amazing, it even has a left and right sensitivity meter which I thought was pretty cool. The only problem i've noticed is the noise cancelling things inside poke out and you can feel it on your ears. There is a solution to this by purchasing a bigger 3rd party earcup which I will probably end up doing soon for the better comfortability. Overall for the price you are really getting premium wireless headphones, and in my opinion definitely the best wireless gaming headphones you can purchase right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great wireless headphones bit pricy but will do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy these for myself but rather a family member so here is what they had to say. Fits well, feels good on the head. Battery life is great! Range is great! Comes with a extra battery so you are never without a charge! Price is fair given all the extras, but if you compare price and sound quality then this is where this headset loses. It's sound quality is equal to headsets @ $200-$250 and some wired ones at $100-$175 so if sound quality is what you're seeking these will do but there are better or equal to at a better price. Value - meh Quality of build 4/5 stars Quality of sound 3/5 stars Quality of battery 5/5 stars because it comes with 2! Quality of range 4/5 stars Comfort 5/5 under 4 hours, 4/5 4-6 Hrs, 3/5 6+ hrs Ease to use 5/5 stars Price - sound quality ratio 2/5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfy to wear, with both batteries theres no worry about running out of charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Finally, a headset with it all.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using an Arctis 7 as my primary headset for several years now. I upgraded to this headset five days ago and have had about 40 hours of use with it so far. Some major points. 1) I am still using the original battery. The other is sitting in the charging unit at 100% waiting to be swapped in. At the current rate it looks like I will need to swap the batteries about once a week with very heavy usage. This is outstanding. This is a truly wireless unit if you want it to be, I have only plugged in a cable to upgrade the firmware. 2) The active noise canceling is outstanding as is the passthrough feature. A nearby TV is totally muted, as are fans and other annoyances. I can still hear a very muffled clicking from my mechanical keyboard but it's obnoxiously loud to begin with. The ANC is my favorite feature of this headset. 3) The sound is better than on the Arctis 7/pro/+. If you liked the sound before you'll love it now. 4) The updated Sonar software seems to add a lot of modern functions and is actively being updated and supported by Steelseries. The discord community is thriving and I expect good things. 5) The control unit that acts as the transmitter has a display screen that shows all relevant information. At a glance you can see your volume, chatmix, charge status on both the headset and the spare battery, and more. I love having this thing down there. It's a welcome addition. I also like the new headband adjustments. It's more comfortable to me and feels snugger. It's nice that you can raise the cans up and down for larger heads. The build quality is better than before. I have not had my ears touch the inside speakers like some have mentioned. I think my ears are pretty normal. Maybe it's a problem for people with big ears? I suppose if that's an issue you could replace the pads. It's pretty easy to do. No issue whatsoever for me. I'm pretty excited about these. They have done everything I've wanted in a headset for years. The headset also allows multiple connections at once and has bluetooth which is fantastic but I haven't used these features yet. I am primary a PC gamer. I do look forward to being able to use them to watch movies, though. Buy them now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great upgrade.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very robust headset, I love the swappable batteries and the controller is a nice touch. I love the adjustable headstrap and the pads feel great, they're not too firm but don't have too much give. The sound quality is great too, I like the sonae surround but if you can shell out the 15 dollars for Dolby Atmos on your PC, it's so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Hardware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a couple different headsets in the past. But recent life and occupational changes required me to be more mobile, so I went with the wireless version. As dumb as it sounds, the battery swapping feature is amazing and the life of the batteries after swapping out is great. Almost too good to be wireless since I also use(d) earbuds quite a bit. Being able to connect to my PC (or PS4 or Switch using the USB) and cellphone (using Bluetooth) at the same time helps my workflow or game-flow, whichever I'm concentrating on at the time. It's also comfortable and stays on my head way better than previous headsets did. My friends say that the audio quality from my microphone has risen considerably since using this headset. Great product so far. No real complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio sound, comfortable to wear for long hours, love the idea of 2 batteries so you can change out when one battery gets low. Battery hours are long.

    I would recommend this to a friend