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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1921 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,921 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Comfortable Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are incredibly comfy and the sound these headphones provide is incredible. I was recently playing Resident Evil 2 and I could hear every single sound in the game in a 360 radius. In some parts I had to take my headphones off and look around because I thought the sounds were legit happening right next to me. These headphones are amazing, I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality very, comfortable, easy installation, sound is very good, battery last a good amount of time... over all great prize is too high..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are on the pricier side of headphones for gaming, but can also be used as general purpose headphones. For general purpose and gaming use I would recommend these over Sony WH1000-XM5s or any WH model seeing as most PCs don't have great bluetooth connection. HiFi sounds great and almost as good as my Wf1000xm4s which are just tuned differently. Range on these are fantastic and better than any other headphone I have purchased. And finally the best part is the swappable battery system where you never need to actually plug in the headphones. This feature, along with many parts of the headphones being customizable and replaceable, makes these the best headphones I have purchased. The price may be high, but they are great value seeing as they could realistically last over 5 years, and have good enough quality to be used for multiple purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features (as you would expect at this price). I love the swappable battery. I do with there was an additional internal battery, just enough to keep it powered on while swapping. But that's far from necessary. Audio quality is great and comfort is above average, but still not perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headset ive ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort, ease of setup, quality and sound control is perfect. Not to mention the battery life and option to switch out batteries is handy. No issues at all with the headset, its pricey, but worth it imo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great PS5 headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high build quality. Excellent sound quality and takes advantage of the PS5’s 3D audio capabilities. The second battery that is included is a small but game changing addition to ensure you’ll never have a dead headset. A little on the pricey side but competitive with other high end headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great upgrade.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very robust headset, I love the swappable batteries and the controller is a nice touch. I love the adjustable headstrap and the pads feel great, they're not too firm but don't have too much give. The sound quality is great too, I like the sonae surround but if you can shell out the 15 dollars for Dolby Atmos on your PC, it's so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset I Have Ever Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone set has been a pleasure to use. It blows similarly priced headsets from Corsair and Logitech. I use all of its features, including it's seamless ability to use on your phone. Also, I use the mixer that comes with it, which is incredibly easy to use, with no bloat! Do yourself a favor and get this headset. You will not regret it. The only thing working against this set is that its microphone is just barely below the quality of the Corsair Virtuosos. But the headache of dealing with of the Corsair software was enough to never buy anything from them again. The other slightly negative thing about this set is that the charging port for direct charging of the battery is placed at a weird angle, but this is not an issue if you are are always using the base station. In conclusion, buy this headset. You'll be happy you did. I am.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    low mic volume

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mic needs to be really close to the lips so they can hear you clearly. comfortable to wear even for long hours. extra battery is a plus point. too expensive tho

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must buy for any serious gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, have had many headsets in the past. The ability to select presents and mic configurations is a huge win

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and convenient. Noise cancellation feature decent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, sound is very crisp, very comfortable, comes with two batteries to switch between. Easy to set up and change out batteries. The noise cancelling is very good as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using steel series for a few years now and the sound quality and comfort is amazing on these

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headsets for long gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headsets great quality the sound is awesome comes with 2 batteries that last more than 25 hr the app has many features and more important they’re very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good sound and batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound and the swappable batteries are very nice. The batteries last a pong while between charges as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best headset on the market currently. Easy set up, Switchable batteries, Amazing Bluetooth connection, Dock has a wonderful interface and is so easy to switch between systems! 10/10 would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound, comfort and battery life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfort and battery life! Every Steelseries headset I’ve had has worked flawlessly. I am a customer for life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Software, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    high price but you get what you pay for

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] one of the best gaming headsets i’ve ever owned, amazing build quality, very good noise cancelling, very good sound quality, and some of the best software. comes with two batteries so i never have to charge!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I wanted, while also providing some upscaled features that I previously did not have. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of wireless headphones and I personally like these the best. I wish the volume could turn up louder and there was more bass in them but as far as comfort, set up, and overall sound quality. They are most definitely worth the money.

    I would recommend this to a friend