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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,923 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome headset! I have been satisfied with the extra cost.. the rechargeable batteries ar A+ charge a set while younuse a set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I’ve ever had I love how the batteries are switchable instead of charging the headset itself

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All-in-all it's a good headset. However, for the price point the build quality is lacking (especially with the dock and battery system). - The battery, when it was time to recharge, would not click and hold into place to charge, it would just slip out. (Yes, it was inserted correctly) - Audio quality was great, probably better if you know how to tune them properly via their mandatory software - Noise cancelling was nice but Bose has these beat in that regard. Spacial/surround sound made gaming immersive - The mic made my voice sound more high pitch and received comments that I sounded like I was on Discord from my phone TLDR - Buying this headset now means you are an early adopter and should expect some issues which future versions will fix. Good headset, maybe wait for a promotion/discount

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great 99% of the time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones feel and sound great. Only issue I’ve noticed is random interference (I think that’s what it is… could just be bad connection to the receiver) randomly it will garble the audio. These instances are pretty rare but are concerning when they happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product, connection is strong and easy. I love that it can connect to my phone and computer at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and comfortable I love it it’s good. I use it as it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great features seems to wear out over time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey. Nice headset at first. Seems to have connectivity/ power cycling issues as it ages. Super great for the modular battery though never have down time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have genuinely amazing audio quality. You can hear every little sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, easy to use plus software easy to use too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this gadget lasting quality and sleek cool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving this headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has a WiFi connection that goes to your computer and Bluetooth that goes to your phone and works seamlessly with one another in the same headset! Remarkable audio quality as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente quality, the best of the best product! I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Very happy with the product. Any console user should have a pair of these gaming headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good. Theres no issues and are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a headset to serve as a gaming and audio headset and this one blew me out of the water! Ive always love steelseries as a gaming peripherial company but im also a video editor. I wanted a headset that could seeve both purposes and this one knocked it out of the park!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, audio quality is great and feature packed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing, just amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, can't believe how well they work too. Highly recommend also installing the Steelseries software for a lot more useful settings like auto switching to speakers when headphones are off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    I love them !!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They are easy to use and sound great, I can connect them to anything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing headset 10/10

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super comfy and incredible battery life because they charge in 2 hours and they last 8+ so I can change it infinitely and never have to worry about plugging it in or anything of the sorts the software is nice too!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headphones I brought.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones work very well. With the multiple batteries, I don't have to worry about it dying and waiting to use it. And I can connect it to my computer and my phone at the same time. Definitely worth the price.

    I would recommend this to a friend