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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1923 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,923 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    AVOID AVOID AVOID - BUY ANYTHING ELSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am honestly totally disgusted by this product overall. I have been eyeing this headset mainly due to the amazing reviews (LIES in my opinion) and eagerly got it connected up. Mainly for PS5 gaming but also for my PC work as well. <- In terms of PS5 sound... BUY THE SONY HEADSET <- I HONESTLY feel the quality of the sound (yes this one is more comfortable) is quite frankly better on the PS5 headset. <- Also sadly I did not purchase the "protection" when I actually purchased it on 9.13 but only opened the box at the start of October (I was saving the new headset for my new PC)... Then less than a month later and the first "FORCED" firmware update. (In MY CASE my base station became USELESS while displaying the "Firmware update available" message (which forced me to download the software etc etc). <- And then a day later when my base station stopped working I actually HAPPILY thought "Sweet - hopefully I can get my money back!" (I can't and all the manufacturer is willing to do is replace the base station) <- NOTE - I got this while on SPECIAL AND IT IS STILL OVERPRICED! AVOID AVOID AVOID! <- AT LEAST TEST IT WITHIN THE RETURN WINDOW! <- Maybe I got a DUD version in my box however this is NOT worth even HALF the price in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, upgraded from an ps5 pulse headset and it’s a great upgrade. Don’t regret the purchase at all

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Best Buy Employee

    Rated 5 out of 5 stars

    Best headset I’ve had yet!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These have been amazing for me. I’m able to stay connected to my ps5 (hard wired) and my computer (via Bluetooth) and enjoy gaming while watching videos during loading screens. Extremely happy I made this purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and it was a huge hit. The quality is so worth the money. It is easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yo its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear and easy to use and i reallly likeee itttttt

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Always artics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the mail features from this headphones that we like is the rechargeable battery that kseps them wireless longer. While one battery is charging you can use the ither so it extends the lide significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits well. sounds amazing! love all the choices i have for customization

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones I've ever used

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones! By far the best headphones I've ever used. The hot swappable batteries is one of the best features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A whole new world

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew sound before using these headphones. I thought I was constantly dying in FPS games due to lack of audio. Now I can hear the thoughts of the players and I know what they are going to do before they do it. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top top tier

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best studio headphones/gaming headset you could ask for and I use them for both things that I stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming headset. Easy to use. Comfortable! Some I’ve had in the past were too heavy and made larger for men’s heads. This one is just right. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High key would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product for sure. If you have the Arctis Pros, this is a little learning curve when it comes to sound, but once dialed in, they are elite. Only reason they arent 5 stars is im not a fan of the brushed metal battery covers,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset iv ever owned. I jave hyper x cloud alphas and a few other new headsets but nothing beats these. Extream soumd and being able to simply switch which console im playing on with a push of a button is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly upgrading from my acrtis pro wireless to the nova pro wireless was a significant change. The 3D audio is cool and i feel its a lot more comfortable on my head/ears. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    No Competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying a wireless set of headphones for gaming and after hours and hours on which ones would be the best, these by far are superior to any of the other options. LOVE THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome gaming headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for gaming. I love the audio quality and am constantly using them. They are a significant upgrade from the last set I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset have had it for years bought another one for my little brother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble pairing 2.4?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series included instructions that fail to properly help pair the 2.4 if conection is lost. I was left fuming when i couldnt use my brand new $$$ headset. After guessing around i figured it out. from dac go to pair 2.4 then on the actual headset press and hold both BT and PWR buttons simultaneously

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. The mix is one of the best parts. If you're looking for one of the best this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Discord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do most of my gaming in PC. These are great for PC and the application you can get for changing settings is decent. I enjoy being able to see if sound is coming from the left or the right in the on screen display on the amplifier.

    I would recommend this to a friend