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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1950 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional sound quality, long-lasting battery life, and overall comfort of this product. While users also appreciate the reliable connectivity and intuitive software, some have noted that the price point is a bit high. Additionally, a few customers expressed minor concerns regarding the effectiveness of the active noise cancellation and the weight of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,950 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It is steelseries ! what can you say?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed with these headphones…. Everything you need is here on these… Bluetooth with your phone while playing…sound quality… this headphones replaces the legendary arctis pro wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upstanding headset and company who makes fabulous products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is by far the most convenient, the interchangeable batteries i one of many selling points but to me stands out the most

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like im getting callouts with how accurate the headphones are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless gaming headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming wireless headset that’s not $700. I’ve tested/used regularly 10+ headphones over the past year and the nova pros are my go to for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best headset ive ever used

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Had the previous model and it worked amazingly, but it had plenty of miles on it. The ability to use this headset on both pc and ps5 is amazong!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio , good build , the battery charger needs some improvement though , bit difficult to get it to actualy stay in and charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Series for life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic headset. Great quality for gaming or music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best buy ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever owned hands down. The battery swap comes in cluthch constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Got a good deal and bought for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth sound with ease of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and the sound is crystal clear. I highly recommend this for the mid level and above gamer or employee who needs to present over video and needs a clear audio feed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Product not ready for release and horrific support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited to try this premium gaming headset. First impression was fantstic... good packing, quality gear (cables etc) and a comfortable fit. Got everything set up as instructed by the manual... great sound, good range etc. Installed their software to use all the bells and whistles.... updated the firmware.....and no sound. Headset got unpaired from the base. Could not get it to connect again. Went to their support page... no live chat so i submitted a troubleshooting ticket... typical automated response about 24-48 hours for someone to get back to me. Totally Unacceptable for a premium 350 dollar item. Found a live chat option from the sales facing part of the website... described my issue... a few minutes go by and the woman tells me they don't currently have the resources to troubleshoot this. I explain my annoyance and ask to speak to a supervisor. She then proceeds to tell me a supervisor cant help because they share the same resouces. Having worked in tech support and help desk years ago I took this to mean the following... this is a brand new product that was pushed out for sale before any scripts for troubleshooting were updated and pushed out to their customer support people. High likleyhood I will never buy any product from them ever again. Do not push a product to market before you are able to provide support... especially when following their instructions provide you with an expensive headphone and base shaped bricks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Eh it’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, a little too expansive for my taste.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    better then your ex

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many headphones from pc products but this upgrade to steel series was the best. I felt under qualified to use it but the quality compared to others was amazing .

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. But the headset is good and compatible with gaming computer. However it was difficult to program with the system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    They are Mid but pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average for a high end headphones product. Compared to regular headphones 5/5. Out of high tec headphones 3/5. There's no chatmix for headphones, the mic design keeps the input curved outwards, plus the earphone hinges are still made out of plastic. I feel the earcup depth is not too keen either, it would securue the ears better if it was deeper. I'd most likely go back to my Asto 350 next time, but hey you get it for the price. Also a really cool feature of this one is the swappable battery you get. In general overall cool design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headset I've ever owned. The battery pack swap is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset, been enjoying gaming alot more. Also the feature of being able to Bluetooth to any device while also gaming. Is a great feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are awesome. Very entertaining. You’ll feel energized and on your feet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great headset just a couple minor complains

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound is good, love the software for customization, the battery system is convenient. Only criticism is the noise canceling isnt good

    I would recommend this to a friend