Customer Ratings & Reviews

The earcups get uncomfortable after extended use. There is a notch in under the earpad that sticks out and presses against your ear. It's supposedly for the ANC. It might not be a problem if they offered thicker earpads as a replacement option, but they don't even offer regular replacement earpads as of now. So you're stuck with the worn-out, disgusting earpads they came with. Also worth noting, you have to use their idiotic "sonar" application to get multiple audio sources to work properly. And there is no optical in now.

[Employee of bestbuy] The noise cancelation is amazing! I sit next to a window ac unit and dont even hear it when theres audio playing thru them

Good sound, build quality is great, the ANC is really nice.

I was worried about the comfort of these headphones but the issue others were having hasn't bothered me. Except for that, and it doesn't affect me, these are awesome headphones.

Best headsets out there with a quick change of the battery your always ready to go sound is incredible and the noise reduction is outstanding. Best I ever owned

Great headset little difficult to figure out but very very worth the money!

[Employee of bestbuy] Cant beat the quality of this headset. The hub has such great sound adjustment features are insane.

small, slick, great style, great sound quality. simply put, just get it.

Great headset been wanting one for a while glad I finally caved and picked it up!

Great fit and finish. Awesome features, USB-C DAC, hot swap battery, wireless, noise cancelling, etc. Sound quality is absolutely the worst part of the headset. Even the bloated equalizer software can’t save it. Absolutely not worth the price tag. I was going to leave a 1 star, but the build quality at least merits an extra star.

Terrific headset. Not cheap. If you have Alienware PC you can't use the software that comes with it. Doesn't matter since Alienware has Dolby

[Employee of bestbuy] Amazing headphones. Definitely recommend! The external batteries make charging to super easy.

It's great, however every now and again I have an issue with the chat/game mixer where it doesn't pop up on the external screen.

Awesome headset. Have no issues with it. Easy setup and connection. Love the band at the top.

I love that it has a battery charger and two batteries I can play all night and day this is the best headphones I ever had

Awesome love these best gaming head phones ever you need clear quality buy these head phones

I loved these at first. Right out of the box, they worked flawlessly even with presets. Battery life is pretty good and being able to swap out batteries is great. Unfortunately, these aren’t made to last. So let me tell you what went wrong. I bought these in May of ‘22. By Oct of ‘23 they are bricked. Toast. Won’t even turn on. So I tried everything. Resets, battery swaps, cables, you name it. If you search Reddit, the best anyone can figure is that the headset is stuck on safe mode. The issue here is that I can’t even plug them into my Mac (the firmware is finally able to be updated on the newest oS) because the headset will not turn on, therefore the SteelSeries client can’t register/read them. The folks at Steel Series have been working with me, however, that’s also a process. Firstly, they require proof of purchase (normal). After that, they want pictures, and a video with descriptions. It’s a little much. To make matters more frustrating, whatever they use on their website for uploading videos is hit or miss and you have to go to YouTube to upload. So we’ll see if they swap mine. I expected much more for 350$.

Excellent headset for gaming, love the wireless factor works at a decent distance, no issues since buying them

The dual inputs is what sold me so that I can connect it to both my PC and PS5. The sound quality is great, I wish there was a better way to activate transparency mode though.

Great sound and music connect easy and can’t change setting like these a lot to game always change sound affects easy