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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1924 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,924 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. I do think they're a little expensive. Good build quality and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around sound just make sure you know how to eq first

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for any gaming experience and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Ps5 (warzone)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever better options for pc users.!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    $350 well spent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best gaming headset on the market, audio quality doesn’t beat the Audeze Mobius but the rest does.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I am SO happy with this purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOOOOOOOOO happy I got this! I used to have the Artics Pro Wired and this are superior in every aspect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great adition to my gaming set for pc gamming. Even for mudic its great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're awesome! They keep getting better each use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery, the best way of charging headphone, 0 complains

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Does what it says

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like i expected it to while playing ps5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, I am able to hear footsteps and where they are on around me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the protection plan if you get these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the headset worked well!... when they worked... I'm not sure if I got a bad unit, but after ~1-2 years of ownership, I started having tons of problems with Sonar (the SteelSeries software) not even recognizing the headset. It would take a full PC reboot--sometimes multiple--to even detect them as an audio input/output source. I tried uninstalling and reinstalling the supplementary software (which, fun fact, deletes all of your micro-adjustment profiles in Sonar; didn't enjoy re-tuning again), updating drivers, etc. and nothing really changed. I just expected that ~60-70% of the time, I'd have to open their GG software, open Sonar, and change all of my input and output sources away from my monitor and back to my headset. Come to think of it, why isn't the *native* headset not the default in the first place?? But I digress. Just know the software used to run these cans feels like a perpetual beta test. On top of that, the microphone quality deteriorated over time as well. I went from having crystal clear audio to my friends boosting me to 200% on Discord and still unable to hear me over game sounds. Only way they could hear me is if the mic tip was quite literally *in my mouth*. Battery life was fine up until the very end as well. The hot-swappable functionality was one of the things that sold me on this headset. Towards the end, batteries wouldn't be recognized by the charger or they would appear fully charged only to pop them in to my headset and have them immediately die. Another feature that worked great until it stopped working. Overall, for $350 I expected more. Luckily the salesperson recommended the $70 GSPR plan so I just switched them out for Audeze Maxwells. Hoping I get better longevity out of them. Again, maybe I just lost the hardware lottery on these. Even still, the state of the GG/Sonar software left a lot to be desired; plenty of knobs to turn to dial out your specific sound profiles, but felt super clunky and inconsistent. The ownership highs were high, but the lows bordered on "unusable paperweight". Buy the replacement plan if you want to roll the dice on these.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello David- Thank you for taking the time to write this review. We apologize for any inconvenience this has caused. In the future if you decide to get new gear, we hope you think about us. If you have additional questions or comments, please be sure to reach out via our feedback email (letusknow@steelseries.gg). We are always here to help!

  • Rated 5 out of 5 stars

    Light headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it in the long run. Light but durable

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chose these over wh sony headphones. 10/10. wish they were bigger because i have guages.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but the sound quality and versatiliy of this headset is unmatched! Very much worth it in my experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, sounds beautiful and in gameplay sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality worth the money can hear everything with these headphones !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing 10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset overall quality with the best features I’ve seen in a gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The ultimate headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say enough Great here this is a mindblowing headset. Love it comfy and pleasant to use all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing steelseries makes extremely good quality high tier products

    I would recommend this to a friend