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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the exceptional Microphone Quality. Many users have highlighted that the microphone performs better than any they have previously experienced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,929 reviews
  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really good but they dont last long with heavy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, ok NC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the steel series arctis pro, upgraded to this the second it came out, i am not disappointed. only thing it i prefer the button placemtn on the older arctis pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headset I've ever purchased. My one, and only complaint is the limited adjustments for the head band.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 5 months before the headset started not working. Audio is not the best for the price of the headset and the mic picks up too much background noise even with adjusting the mic threshold. Worst of all the left ear audio goes out. Definitely would not recommend this mic.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Just one thing wrong

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really great headset but can be uncomfortable depending on ear size due to the noise canceling nub inside then ear cushion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weid Controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little hard to figure the controls out but once you do the headset is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, amazing EQ system, cool switching..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset, for gaming and streaming basically van do anything you want or need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the pro series and these are a better upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodz but not great directions in the actual box, so hard to figure out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but should be $100 less in price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but not as the comparable Turtle Beach headset. I feel the fit and finish is not aligned with the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good with some nice features, a little on the heavy side and pricy but good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great time when I go to Best Buy very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset as long as you’re willing to use Sonar and customize your EQ. Otherwise you’ll never get the most out of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Loves Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the version prior to this on. I bought these for the wife and she loves them. Smaller than the original and fits her much better than mine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked great for a few months, then it started acting up to the point I would have to re-set the headset everytime I log into my computer. overall fitting is decent, a lil to tight for my taste. yeah u can adjust the hight but that’s how far it goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can connect to multiple devices at once, even my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Steelseries please fix the noise canceling nub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this was comfortable for my ears. After a while, the noise canceling nub made my ears hurt. The sound was great on these with games and music. The microphone also sounded great. If you can fit these without the ear discomfort caused by the noise canceling nub, they are amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for switching between systems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, highly adjustable and extremely convenient with my pc and ps5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don't get the hype

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a $350 headset, you expect it to work whenever you turn it on, without having to go through a 10-step process. Is the "audio great"? I guess, when it decides to work. But how about every time Windows updates and GG Series can't figure out it's only job? It breaks EVERY. SINGLE. UPDATE. Or when the headset is your only enabled/default audio device, and your applications just decide not to show up in GG Series. These aren't it. (Unless you're cool with 10-15 minutes of garbage when you turn them on; if that's your jam then, YEA! Go for it.)

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for reaching out through this platform. We are sorry to hear about the challenges with your Nova Pro Wireless. We suggest reaching out to the SteelSeries Support Team by using the following link: https://support.steelseries.com/hc/en-us . We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your SteelSeries device. Thanks again!