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Customer reviews

Rating 4.3 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the Arctis Prime Wired High Fidelity Gaming Headset's excellent sound quality and comfortable design. Many appreciate its affordability. The headset is praised for being easy to use. No significant drawbacks were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Gets the job done for most users.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but doesn't meet my needs for professional grade. Then again, this was purchased to be a tool to use for distance-learning classes and it fills the need just fine. Other than I'm not happy with the overall sound quality, do keep in mind I am an audio professional and am very picky about audio quality. This does lack silly features like color/LED garbage. Straight forward, to the point, rather comfortbale and the collapsing mic makes put-away nicer. Detachable cable packs nice. 2-piece main cable gives loads of options. Lost stars due to limited functionality, at least for me. Completely unsuitable for critical listening at least for me. Not suitable for mixing. Not suitable for live. I'm not gamer, so no comment on there but if being super accurate is your thing, these won't work. If being audible/intelligible is your thing, they'll suffice. For the distance learning stuff I am doing, I can only wear these cans for about 90 minutes before the quality gets to me and I gotta go take them off for a while. Then again, I really can't wear any cans for that long anyways as I don't like to regardless of brand or quality. Feels durable but will it stand the test of time? The first point of failure I see is the cable connection at the headphones. By not opting to use a standard 3.5mm TRRS port, once this breaks, these are garbage. Never been a supporter of proprietary ports that add cost and don't add value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, took a while for them to work. once they started to work my son has no complaints.

    I would recommend this to a friend