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Customer Ratings & Reviews

Your price for this item is $161.99
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The comparable value price is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Arctis Pro High Fidelity Wired Gaming Headset's superior sound quality and comfortable fit, with many praising its comfortable design. Positive feedback also highlights the impressive bass response and the appealing RGB lighting feature. However, some users find the headset expensive and have reported issues with microphone functionality and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,310 reviews
  • Rated 2 out of 5 stars

    PS4 (not worth)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth it if you are looking for a wired headset in a PS4. The drivers are actually smaller at 40, and the sound does not nearly get loud or clear enough to justify the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone outputs static most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone output is mostly static with a touch of feedback. Going through settings did not help. The audio quality is also lacking a bit. If there is a loud sound, or anything with bass, the headset will emit popping sounds along with the bass. Unfortunately these will be returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If big headed STAY AWAY!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality when first holding them wasn’t great. And for my head this were to small and tight. Won’t recommend if your head is larger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I’ll give 5 star but ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good headset if you wanna buy it for pc, but for Ps4 don’t work at all, the mixer don’t work for Ps4/ps5 only for pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way over rated and way over priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sounds good. Constructed very nice and works with PC, playstation, and XBox. Problem is they are made small and do not adjust like some of the other headsets. The strap hurts the top of my head and the ear pieces barely cover the bottom of my ear and this is with it fully adjusted. My head is not huge and I should not have any problems with them fitting nicely. Unfortunately that is not the case. Stick with the other brands that have more adjustments, unless you have a small head.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant buzzing at all times, buzz decreases in volume but never disappears while playing audio. Trying to find a fix for this online shows that its a common problem with no fix for this headset and steelseries will not RMA for this problem. Avoid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 4 months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinge for the right headphone broke. The plastic framing around the left ear cup has hairline cracks. I don't even use them a lot. These are cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the absolute worst. I bought these for my son and within a month they broke. No sound from the headphones after a month. Returned and bought a 2nd pair. Guess what happened after a month and a half? No sound from the left speaker. These are garbage and the support is awful as well. Will never buy Steelseries anything again. Absolute garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio did not sound good. Maybe just defective product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap feel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned due to lack of audio quality. Qould not purchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Headphn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mic. Durable and good fit. Perfect prodyct for a gamer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones is a problem. Had to reinstall the drivers often

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not the best. Didn’t like the feel over my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    functional but not constructed to last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ear piece decides to snap off and is now hanging by a cord. not worth, poor construction.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after a few months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound fine but the build quality is very poor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very solid product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio, great noise cancellation, comfortable to wear. My only complaint is that the software that you can download with it is needlessly complex. I uninstalled the Steelseries software after a couple days and it prefer it much better that way. Overall worth the buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apparently cheaply made

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone went out less than 5 months after I purchased it. I have never had a microphone go out that quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great headset. Wrong connectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys really have to update the label. PC only headset. No amp or mixed cable to wire up for PlayStation. Sad but I’ll be returning for the one I originally ordered that showed with amp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wow, just wow!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a HyperX Cloud about 6 months ago because everyone said it was the best. When I first tried it out I was really disappointed in the sound quality. I record/edit/mix audio for a living, so I have pretty discerning ears, and the HyperX just didn't live up to all the hype. I figured maybe that's just the way gaming headsets are. But then I heard about the Arctis Pro, and SteelSeries was hyping their high fidelity sound. I was skeptical after my experience with the HyperX but figured I would give it a shot. I was not disappointed. The sound quality in these cans is right up there with my studio AKGs, just unbelievable. I'm hearing all my games in a whole new way. If you are a gamer who cares about hearing the details and not just boomy explosions this is the headset for you! On top of the sound, they're super comfortable. They're on the heavy side when you pick them up, but you don't feel it once they're on your head because of the elastic band they use. The ear cushions are thick and have a nice soft fabric. Overall the build quality feels excellent. The RGB really isn't my thing, but when I set it to a dark blue I have to admit that it looks pretty cool :-)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality bad, not comfortable at all, and you can't even adjust the headset,cheap feel and look for the price I returned these immediately

    No, I would not recommend this to a friend