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Customer Ratings & Reviews

Your price for this item is $161.99
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The comparable value price is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Arctis Pro High Fidelity Wired Gaming Headset's superior sound quality and comfortable fit, with many praising its comfortable design. Positive feedback also highlights the impressive bass response and the appealing RGB lighting feature. However, some users find the headset expensive and have reported issues with microphone functionality and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,310 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Deep, deep bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I love their full frequency specs. Wow. They are amazing. The lows are the lowest I've enjoyed. I listen mostly to movie scores/soundtracks and these nail the sound. Seem to be on sale often, so shop around to pricematch. BBY has the best price matching. I don't care about the mic or lights, but they can be fun to use too. The only concern I have is they don't offer a lot of options for adjusting the size. They fit me well, but for smaller heads, I don't know. This isn't an issue for me, but these are very large. If you sit on a couch or lounge with them, you may disturb them on your head as you move around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in general im not gonna use jargon but this headset is overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift my kid got! Pick up was super easy too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying that this headset has an exceptional build quality; it's much better than most other gaming headsets offered today and that alone is a big plus for me personally as I like having confidence that a product will last a while. The headband as stated within the product's description is made of steel which gives it a really premium feel and ensures you that it won't break easily as opposed to the plastic bands most other headsets use. Another thing I really like about the headset is its discrete look, aside from the RGB lights that the headset has, it doesn't shout "gaming headset" which I personally am a very big fan of. Both the RGB lights and sound equalizer is customizable via the SteelSeries Engine software which allows you to adjust the headset to your liking. As for comfortability with this headset goes, it is a very comfortable headset. Instead of using the traditional adjustable headband this headset uses a strap that stretches and accomodates to your head which will allow for a very comfortable but snug fit, and if the strap you feel is too tight on your head, you can slightly adjust it by detaching the strap from the velcro on the left-hand side of headband. Last but not least, sound quality. Out of all the gaming headsets that I've owned, this one is without a doubt the best in terms of sound quality. It's so good that if you didn't know this was a gaming headset, you'd think it's a pair of headphones targeted towards audiophiles. One other point to make is that this headset supports DTS Headphone:X 2.0 which allows the headset to simulate surround sound which is very useful in games where sound is key, such as FPS games. The headset also comes included with a volume controller that allows you to adjust between game audio and chat audio on the fly which is very useful when you want to prioritize the audio of one over the other. In summary, if you're looking for a headset that has great build quality, great sound, comfortable and isn't a tacky looking gaming headset if you will, the SteelSeries Arctis Pro is a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    WOW Sound, Interferes With Some Programs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: The headset has absolutely superb, beautiful sound via USB connection. Sound tracking duing RPG/Action gameplay is accurate. Soft foam edging on cups are comfortable. Microphone picks up voice clearly, but does not pick up background or room noise. Excellent! Lighting around ear pieces gives sharp appearance. Con: In Win7, the headset, with or without the SteelSeries Engine software, blocks the screensaver/power management system from working. I use CyberLink PowerDirector 14 for video editing, sometimes with voiceover. This headset prevents the program from loading. CTD during splash screen. Same with new PowerDirector 16. Without the headset, the program loads fine. When you plug the headset AFTER the program is started, you get CTD. Other programs, such as browsers, Steam, Corel PaintShop Pro, Nexus Mod Mgr, games, appear unaffected. Headband fits, but could be longer for better fit. Ear cups could be larger. The "over-the-ear" cups are over the ear tops, but rest on top of the ear lobes. Bottom Line: Incredible sound and looks. Great for gaming and smaller ears. Headset may interfere with your OS and some programs. Recommend?: With caution. Depends on your usage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets ever. I have never seen better ones in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality!!! I will be using this brand forever !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox review [Yes it works on xbox] Sounds amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing works directly connected to the controller, once xbox finally enables USB Sound from Non licensed company's I'll be able to use the surround sound. Directly connected to the xbox controller and those considering it, YES IT WORKS AND YES IT SOUNDS AMAZING.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Looks great, comfortable, but not working for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these because I spend a lot of time on Skype and Google Hangouts and I wanted something that could work as a business headset but cover my ears and block out other sound. These are the second pair I bought to try and, according to my research, I thought they would work. They are really comfortable and fit my head well. I like the adjustable band. They have sidetone/mic monitoring for when I feel I need that but I need to open Garageband or the Steelseries App with "preview" on. Fine. What I can't quite stand and is seriously getting in the way of my work is that they spontaneously disconnect and sometime will reconnect right after and sometimes need to be plugged back in to the computer. There is also a ton of popping and cracking in the sound. I did several tests and it seems the microphone is no better than the one in my computer. Unfortunately, I think I will have to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is a Christmas gift I have to give it three stars since it’s right in the middle and I really don’t know yet

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exactly what I wanted. Best birthday gift for my boyfriend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. No complaints yet. They are super good with surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked perfect felt wanted to try another headset thought

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding wired gaming headset. Better than Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seem to be a good quality headset happy so far would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are excellent for gamers , very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase big difference from what I had previously.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic cheap material for the price ,do not last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side of the headphone snapped off after 2 months

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for PC not ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great on PC but not ps4. All the cool features like surround sound,equalizer customization,all the other bells and whistles are only only for PC. Just a basic everyday headset with PS4

    No, I would not recommend this to a friend