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Customer Ratings & Reviews

Your price for this item is $161.99
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The comparable value price is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Arctis Pro High Fidelity Wired Gaming Headset's superior sound quality and comfortable fit, with many praising its comfortable design. Positive feedback also highlights the impressive bass response and the appealing RGB lighting feature. However, some users find the headset expensive and have reported issues with microphone functionality and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,310 of 1,310 reviews
  • Rated 5 out of 5 stars

    Good but ups lost my first order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this headset twice because ups lost my first order. Other than that the headphones are phenomenal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got the chance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this item and was waiting for 5 days. It was in stock at the store but they never my online order aside. I went in and they said due to it selling out I would have to wait. But it wasnt sold out until today, Best Buy has been dropping the ball on so many things.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with PC out of box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box I'm not even able to use this thing. They have a weird cable that I've never seen before, even though the specification list says that it has a USB Type-A cable. This wasn't included in the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was broken when it arrived and didn’t get refunded

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Actually pretty cheaply made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine were great until they broke in less than 6 months..when I say broke ..I mean feel apart after normal use..I NEVER abused it at all..never dropped or threw them down in anyway shape or form..pulled them off one day and the cup just fell off ..after further examination..the plastic on the cup..was cracked all around the metal hinge..I'm so disappointed in this product..never again ..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch the plastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke from the plastic piece holding the headset on the top

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounded great, Lasted for a few months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More typical modern garbage. Some engineer made something that sounds great, and bureaucracy constructed it with garbage materials that don't last more than a few months of delicate usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a 200 dollar headset (at the time I bought it) that isn't even a year old to last me longer than 5 months. please don't waste your money on this headset I have owned 2 headsets by SteelSeries and both have lasted 5 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile. Broken due to terrible design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire earpiece is held on by a piece of plastic at one contact point. The right earpiece broke off the headband with normal use. The plastic housing becomes weak and eventually, the earpiece just snaps off. Not repairable at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset I’ve ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is made of a material so grippy it comes unplugged at the slightest turn of the head. Uncomfortable and messes up hair very easily. Mute button is incredibly easy to accidentally press as it is located on the cup where you grip to remove the headset. Returning these immediately.

    No, I would not recommend this to a friend