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Customer reviews

Rating 4.5 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Arctis Pro High Fidelity Wired Gaming Headset's superior sound quality and comfortable fit, with many praising its comfortable design. Positive feedback also highlights the impressive bass response and the appealing RGB lighting feature. However, some users find the headset expensive and have reported issues with microphone functionality and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,310 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microphone, great sound and great mic quality built with sonar, it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Seems to be well made. Bought for my grandson. I usually have to replace his headsets every year as the cheaper ones wear out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing with Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for my fiancé and she loves it! Best setup on the computer application and sound quality is amazing! Fortnite has never been better for her!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Headset. I use it daily for online gaming and also occasionally working from home. It's rather lightweight and works good with my glasses too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good for wired headsets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They re pretty good if you like wired headsets , it won’t work with Xbox thru just usb cable if you want it to light up you have to connect it to the usb and the jack

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the sound is crisp, as well as the build and feel of the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working headset, some flaws within the SteelSeries software but overall good quality and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome game sound at this price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up. Great quality headset! A little bit of confusion connecting the cables at first for the 3.5mm usage but it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset and the sale price was too good to pass up. I highly recommend these no static noise only crisp clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming, music, and general use! Thought it’d be like any other headphone but it impressed me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great and is comfortable enough to for hours. I especially appreciate the accompanying software which allows for better control over how the headphones sound. One issue I have with these headphones is that the cable that attaches from the headphones to the dial constantly get caught and disconnects. It would be nice to see a standard headphone out port and maybe a coiled cable. If the headphone out must stay as a USB, it would be better to have a better power (ie. USB-C) as I could see the friction lock currently used getting worn out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straightforward feels durable but not uncomfortable. Had issue with audio settings but that was my fault. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a worthwhile headset, just know you'll spend at least $150. That being said, SteelSeries continues their A+ rating from me personally with the Arctis Pro headset. I really wish Best Buy carried their Arctis Pro Wireless with Game DAC, but this is the best I could find, at least at my store. Best headset I've used in a long time. Superior comfort and sound, even during extended gaming. Could not recommend this brand enough for all of their products.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lightweight, connect with ease, responsive, great audio, fits my girl head, no pressure on my ears, weight is distributed perfectly and the sound handles bass with no issued.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset not so great store service after it broke and i took it in though :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and the sound quality is great.The problem I have is the cussion but eventually it numbs but that just cause I have big ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awesome! Noise cancelling making it very easy to hear my customers (I use it on PC working from home)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent wired option.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I have ever used . Sound quality immersive and definitely best mic and voice clarity of any headset I have used. Extremely comfortable lightweight and not hot can easily game for 8-10 hours and have no discomfort . Simple to use dabble with settings high res sound creates an immersive gaming experience. Definitely the best headset I have used and I was using Astro A50 prior to purchasing these and will not be going back. SteelSeries definitely producing best gaming headset currently. Highly recommend if you are ok with being tethered to the console.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Steelseries another win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries makes a great headset and these are no exception. They are tuned really good and are able to pick out footsteps and directional audio. The comfort is great, the pads make them feel great, and there is ventilationin them where your ears don't get sweaty. Once the presets and the eq’s are configured the heaphones sound amazing for gaming and music over bluetooth. Combined with precision surround sound makes this one of the best wireless gaming headset available. They are light, providing great sound and outside noise isolation, I cannot recommend them enough and are a great price for the audio quality they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality with a little tinkering

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first SteelSeries product and I was a little hesitant about purchasing this product as the premium price it was being sold at (at the time of this review, $179.99). I spent a few hours watching various reviews on youtube and finally decided to pull the trigger on this one. And I must say that I do not regret it. Setup was a little tricky in that this headphone actually produces two options for the default audio out option on your computer, so setting it up with Discord and OBS required a bit of trial and error. The SteelSeries software you can download to control the equalizer and surround sound options took a bit of getting used to as well, but once you do this headset gives some fantastic audio quality for gaming, especially first-person shooters. I can hear and track enemy footsteps around me with relative ease. The microphone quality was actually better than I was expecting as well for a headset mic. However the biggest selling point of it for me is the fact it can be retracted back into the ear cup body. I knew going into this headset I was going to be getting a dedicated desktop mic soon after, so being able to get the mic boom out of the way and mostly hidden was such a big perk. There's only two caveats that keep this from being a 5-star review, though admittedly they're both a bit nitpicky. First is that the floating headband adjustment option is a simple velcro system (though it's a very narrow, non-bulky or intrusive velcro, so points for that). The problem is that I have a fairly big noggin and there was barely enough room to adjust it to fit my head, so buyers with larger heads please be warned. The second nitpick is the volume control knob. It's located on the back curving edge of the headphone cup and while it's a nice feature in and of itself, the location of it is right where my thumb wants to go when putting on and taking off the headset. The sound adjustment itself is very, very sensitive, so it takes practically nothing to adjust that volume accidentally and have unwanted sound blasting your ear drums until you can adjust it. I wish the wireless version of this headset didn't cost $329.99, because that price is just a little ridiculous and I would have loved to get this headset in a wireless version, but for what it provides the quality and immersion of this headset is definitely worth that premium $179.99. I'll be happy with this headset for a good long while given no breakdowns or failures.

    I would recommend this to a friend