Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 15,854 reviews
  • Rated 5 out of 5 stars

    My Favorite Streaming Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an aging first generation Amazon Fire TV Stick and a second gen Apple TV. I have no way to compare newer versions of those devices in terms of performance, but find that the Roku Streaming Stick+ responds very quickly when pressing the Home button--about 2 seconds to paint my home screen. The older devices could take 15 to 90 seconds typically. The Netflix, Sling, Hulu and ESPN buttons work as advertised, and with similar performance as the home button--up to 2 seconds to begin initializing the service selected. The Search functions are very good, once you learn how to use them efficiently. I miss being able to use a bluetooth keyboard for searches, but the voice input is usually very efficient, mitigating the loss. The display quality of content exceeds the resolution of my TV, and provides 1080p support without any special effort or configuration. In spite of being an Apple household (two iMacs, iPads, and iPhones), we do not use iTunes for video rental/purchase, and thus do not feel limited by this Roku's lack of support for the service.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Streaming goodness.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku wins when it comes to the number of available apps compared to other streaming devices. It does get hot, but so far it has been very durable. The remote control is small and easy to use. The UI is smooth and responsive. I like Roku so much that all my TVs have a Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    new streamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the sound this item makes when moving the mouse around. I also like the offers that come up. One thing that is awkward is that the volume control is so in the way when you're trying to push the off button. I almost always click the volume button when I try to push the off button. Otherwise it is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & easy way to enable streaming on your TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best plug & play experiences. Very simple and easy with great tips and support. We had three TV's and wanted to eliminate cable TV. Two were "smart" TV's but the builtin apps were woefully inadequate. Really great to have the same exact interface and capabilities on all 3.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku - Relatively easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some reading To retain high quality pic because I have a home surround system with an amplifier. Only certain HDMI connection ports retain that quality. Diff subject- Best Buy keeps sending “deal” emails for Verizon iPhone 11. $699.99 is no deal. Please stop until it really is a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Roku!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had one of these in our house, but didn't think we needed one for the one Smart TV we have in our basement. Unfortunately, the age of that unit and the software makes it tough for the kids to navigate; so we got another Roku stick!! Works GREAT!!! The price makes it tough to beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey honey, they shrunk my Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Roku streaming stick on line at Best Buy for local pickup. That whole process was perfect and made it very easy to get. The streaming stick works fantastic and it is much smaller than my other Roku devices. This is great for the location it is used in since it is invisible. I love the whole transaction

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Streaming
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Easy and Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Roku user. This stick is currently on an old Samsung 19” LED TV 720p. It is powered through the TV’s USB port. Note: We have AT&T Fiber. User interface is pretty straight-forward. I like that you can rearrange your channels/apps in any order you like. Setup was simple. The only tedious part was setting up streaming channels individually with our DISH account (Food Network, HGTV, etc). Once everything was setup, we were able to watch on-demand and streaming easily. The remote can be paired with TV to power on/off and adjust volume; it cannot switch between TV inputs, though. As far as quality, on-demand stuff streams at a crisp 720p on the 720p TV (receives 1080p signal from Roku and scales down to 720p). As far as live TV, streaming is seamless for the most part. I rarely get true HD, but it doesn’t look like a potato, either. This all depends on internet connection and processing power of the Roku device. This device does not seem to overheat like my original Chromecast. Overall, I’m quite happy with our Roku experience so far. We wanted something for our guests to have in their bedroom entertainment wise, and this device fits the bill. We will strongly consider getting this device for our bedroom when we get a TV for it. It beats having to pay $7-10/month for extra cable/dish boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roku yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had at least 4 generations of Rokus & this one improves on all the others-lightning fast, very good voice recognition, no wires to fuss with(plugs into the back of your TV). Still an astonishing tech device. Of course most TVs have some Roku-like software nowadays but this is still the gold standard for internet streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku stick is very easy to install where you are installing it directly into the HDMI slot or also using the included cord for power through the television set. The app and software are so easy to use my mom, who's a senior knows how to access her channels and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest streaming device to set up and use. Fast WiFi, fast processor, fluid browsing and the best overall layout for a streaming device. Roku can’t be beat, and for the price, neither can this streaming stick

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very Cool way to access video content

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn any TV into a media powerhouse. The streaming stick gives access to dozens of services from Netflix to Amazon to CBS All Access, even games playable with the remote control. This model also streams in 4K so it is forward compatible. Hours of fun at your fingertips. Dive deep, just remember to come up for air once in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the best all around streaming device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years we were sworn to Apple TV, but then it just stopped performing as well, or offered new features from Netflix and Hulu. The interface for Roku is top notch, super clean and easy to use. I love the remote, and this version is super high quality and fast to use. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and the Streaming Stick+ with the headphones for me and my family to share. It was well worth the money! It has all of the apps my family likes to enjoy and has pretty much paid for itself with what I've saved from getting away from my cable. Set up was incredibly easy too!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Streaming Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Roku devices for several years and I've had buffering problems my old Roku Express. This new streaming stick worked great without any problems. No problem streaming Prime, Netflix or any other service. Roku devices have generally worked well and are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally cut the cord and decided to try out streaming. The streaming stick + is excellent and there appears to be very little difference in performance between this and the ultra. I purchased the ultra in order to plug in the ethernet but for all other TVs, I'll be buying the streaming stock +. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streamig device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow im very very impressed on this small streaming stick..the processor is very fast ,more than the ultra,its so compact, and portable,and setup was a breeze, has tons of channnels that are free and enjoyable,if you looking for a streaming device you must get this one..its priced right and colors with hdr is amazing, i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku stick + for all my streaming. The single remote for most things works great and I very much enjoy having volume control integrated. Painless setup for the most part and it works great. I have a smart TV and still use this vs the built in features as everything is in one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy enough for a meme to do it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, after getting it all together, this is WOW!! Almost immediately I figured out, it would not fit my T.V.'S. (Bummer!) I went back to roku directions and viola..there is the problem. I needed to order the attachment for FREE from Roku. No problem in ordering 2 of them at same time. They arrived in very timely manner! The big problem came when it was time to bluetooth everything to my phone, tv's and roku...but..I got'er did!! The Best Buy website and online ordering was extremely easy. Within no time, receiving email my order was ready to pick up. (Yah!) Parked in a spot, called BBY, associate was out in no time! If you are on the fence about Roku, don't be. I cut the cord couple years ago, and never looked back at the horrendous cable bills. It's amazing how many shows you can watch. There are lots of "on air" shows. I watch my church services off Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    none

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good streaming stick, provides a good 4K picture. Easy to setup and use. Can get somewhat hot when used for extended periods. Mute switch is on the right side of the hand control, right where a user can accidentally readily press it, unfortunately often. A better choice would have been to put it on the left side of the control.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, thanks for your feedback. If you are receiving an on-screen error message indicating that your player is too warm, we invite you to visit: go.roku.com/tempcheck.

      You may want to try finding a cooler location for your Roku player. For example, avoid placing the unit inside a cabinet or other closed space. Avoid placing the unit on top of other electronic devices such as cable boxes, routers, or audio/video receivers. You'll also want to avoid placing the device in direct sunlight.

      You could also try moving your player further away from your TV by installing an extension cable—we offer them for free for Streaming Stick customers here https://my.roku.com/hdmi.

      If your issue persists, please send us an email at support.roku.com/contactus so we can help.

      We appreciate your additional comments and will be sure to pass this along to our product team.
      Roku Customer Advocate roku