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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 15,854 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great performance for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy way to make a tv into a smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. 1,2,3 ready to stream!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOve the product! Very easy to extend Xfinity to wherever we go.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Roku is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our Roku!!! I bought one for each of my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting us through the quarantine!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps us watch TV in our spare room and works flawlessly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, works well. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting my cable and order 3 of these best decisions. Working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Met my expectations, which were high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cable cord without losing access to entertainment on my "dumb" TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy easy to install very reliable. Installed outside has very good range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lived up to expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and use is as advertised. Was up and running in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy setup. Served the purpose, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm enjoying to use this streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku allowed to stream a lot of channels. It's great for that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for Black Friday! Have had no problems since purchasing them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is about the store policy on returns. I bought the wrong Ruko stick but because it was 28 days after my purchase and not 15 I now has a Ruko stick that will not work on my TV. My husband fell and dislocated his shoulder and I didn’t even try to set up the Ruko but when my daughter looked at it she said I purchased the wrong on. I wanted to exchange it but the boy said sorry. I’ll now need to rethink why I would ever buy anything from Best Buy again. Terrible customer service and ridiculous exchange policy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pre-programmed buttons unchangeable/inconsistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, as a low profile way to add streaming capabilities to an HDMI-ready TV, this is a very convenient device. I have downgraded the rating due to Roku's promotional lock-out of remote buttons for the various streaming companies. I actually purchased 2 of these units. I bought one for a family member and by some stroke of luck, it had the 2 services they needed: Sling and Netflix. They liked it so much that I bought another for their 2nd TV. When I opened the box, there were different buttons. No problem, I thought. I'll just reprogram them and let them know which buttons will take them where they want to go. Except, the buttons are not reprogrammable. A quick search on the Internet confirmed that the buttons are completely useless for anything other than the service they are assigned. That means that even if a service goes out of business, you are still stuck with that useless button. If you don't mind the wasted remote real estate, go for it. If you want specific services on your buttons, see if there's some way too preview what buttons are on the unit in the box. But don't expect to change it to what's useful. Roku has chosen promotion over customer utility for this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROKU is a great streaming stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the best in class. Easy to set up and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy install with no charge subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to install and activate. Very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the roku product and despite the size it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Purchased a second. As advedtised.

    I would recommend this to a friend