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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 15,854 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this item at my house! Everyone benefits from it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful device for cutting the cord and many free apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money from cable. See more channels than I had Great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this has lots of free tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this has lots of free tv and manys good promotions for the paid apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup on older television. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great on my bedroom tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this. It was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me lots of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like I have heard, it saves you money, cuts cable prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second one for my house. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a good value. Instructions were clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works freat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My toddler loves that it has a button for Disney Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and great for a non smart TV. Tons of apps to use on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Remote won't pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially went with this because of all the positive reviews and I liked the small footprint and ability to plug it into the TVs USB for power. But, could never get the remote to pair. First unit, remote wouldn't pair. Contacted Roku support and went through all their troubleshooting steps. Finally they said the remote was defective. Got a new remote, that one had exact same problem--wouldn't pair. Contacted Roku support again and went through all the same troubleshooting steps. Finally they said the stick must be bad and advised that I should return it. Returned for a new one. Same problem, remote won't pair. Contacted Roku support again and went through all the troubleshooting steps again. Finally they said the stick was defective and I should return it. I will return it but will not be trying a third one. Seems to be something inherently wrong with these devices.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for you feedback. It’s possible that the Roku device picked up the wrong code for your TV upon setup. We understand that you've tried troubleshooting previously, but wanted to link this helpful FAQ article in case there were any steps included that might help:  https://support.roku.com/article/360004786894

      It is also possible that your remote was attempting to pair with another Roku device within the household. If you have any other Roku devices in your home, we recommend unplugging them while you work on getting your new device paired.

      If you'd like us to take a second look, don’t hesitate to contact us at customer.advocate@roku.com so that we can investigate further. Please be sure to mention this review so that we can assist.

      Thanks!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for when I travel I carry on this all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was able to get rid of two cable boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My granddaughter wanted this for Christmas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it and would recommend this to any buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to cut back on cable TV packages and gain channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is a Great product for snagging internet tTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku works seamlessly with Spectrum; it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. minimum required characters 7654321

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, kinda slow though. Not anything super bad but definitely noticeable. Great array of apps to choose from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job in this hard time, you need an amazing internet to keep up otherwise it starts to have hiccup. other than that it is ok

    I would recommend this to a friend