Customer Ratings & Reviews
- Model:
- 3810R
- SKU:
- 5948005
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.
This summary was generated by AI based on customer reviews.
Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the volume control on the side. Lights up too.
I would recommend this to a friend4K streaming Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good. Not enough free 4k content to really test it.
I would recommend this to a friendOverall pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well most of the time. My biggest complaints are that it's connection to the internet is not consistent and sometimes it takes a little while for it to recognize the remote when firing up the TV. Would be 5 stars if I didn't keep on running into those two issues.
I would recommend this to a friendWorking okay so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But you also still need cable to be able to see tv with roku.
I would recommend this to a friend- Pros mentioned:Streaming
I regret buying this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This needs to be restarted constantly. The volume often doesn't work -- as in there is no volume coming from the TV or there is static. (It's definitely the Roku, not the TV.) I use the device to access Comcast and find the interface to be even worse than that offered my Comcast's cable box. Generally, the functionality of the Roku is extremely slow and glitchy. I end up in apps that I didn't click on, and once in those apps, the menu takes forever to load. Shockingly, there has been no issue with actual streaming. Getting there though makes me feel like I have dial-up.
No, I would not recommend this to a friend Great priduct for streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time with electronics, but even I can use this!
I would recommend this to a friendGood buy and easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two Roku’s for my house and they work great.
I would recommend this to a friendRoku doesn’t provide good support or quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 11 months. Then stopped working. Appears to be the remote, but cannot get any support from rump. I have tried everything suggested on their web site. I can’t tell if it the remote that needs to be replaced. I had originally gone into the store to purchase the newest Apple TV, but my salesperson talked me into Roku instead because of price. Now I’m going to pay more since the roku doesn’t work. Should have stuck with Apple as the always work well and they also provide great support.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Mobee, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help.
Please send us an email at so that we can work with you directly. Get started here: support.roku.com/contactus and be sure to mention this review along with your device ID.
Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
- Cons mentioned:Battery life
Bad remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery’s in the remote die in one week I thought it was some bad battery but I have went through about 10 at this time. So I’m thinking it has something to do with the remote.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we appreciate your feedback and we're here to help. Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used.
If you are not using private listening with your remote and are still experiencing issues with battery drain, we'd like to recommend an alternative power solution that may help—if the USB cable from your Streaming Stick is currently connected to the USB port on your TV, please connect the USB cable directly to a wall outlet or power strip.
Additionally, please check for the latest update under your Settings menu as our engineers believe that this has been resolved in our recent release. If you continue having trouble, don't hesitate to connect with a member of our support team directly so that we can assist. Get started at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Stream
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and works well with a receiver once plugged in
I would recommend this to a friendHappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, strong signal that reaches through many walls.
I would recommend this to a friendRoku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does as advertised but could use a longer electric cord.
I would recommend this to a friendGreat streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to cut cable and Roku Streaming Stick is great.
I would recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit difficult to set up but it works good .
I would recommend this to a friendDoes what it said it would
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with the product, it was fairly easy to set up
I would recommend this to a friendeasy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good so far!.good product, I would recommend!
I would recommend this to a friendRoku with Xfinity Did Not Work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use Roku Stick with Comcast’s Xfinity, but it was slow to respond. It also difficult to use because of the need to use two controls. I was hopeful the Stick would save me from having to rent the Xfinity box, but no such luck. Returned the Stick.
No, I would not recommend this to a friendNew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of tv apps. Takes time to add/use but worth it
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase!! Would definitely buy it again.
I would recommend this to a friendPretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, sometimes doesn’t turn on when Tv is turned on
I would recommend this to a friend