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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 15,854 reviews
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need. And works pretty good. With the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good streaming device. I recommend for anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great projector for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the projector! It has clarity and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great for all the amenities that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we do not have cable and this has been a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for having a WiFi link. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture, fast loading, bad remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great but remote stopped working. Changed batteries multiple times. Tried rebooting and other troubleshooting steps to no avail. Have to use app on phone which is always disconnecting from device after 5 or so seconds of inactivity

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku removed the category "animals". My Kids r sad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work great. No more paying for cable tv......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Radom Roku Remote

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if its the internet or the Roku but I have to reboot too often and the remote work randomly sometimes. not sure if I have a bad one or what. Probably will not buy another because of it.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Tony, we'd like to offer some assistance!

      When using a Roku Streaming Stick or Roku Streaming Stick+, wireless interference from the HDMI connector may impact the performance of your remote. Try moving it away from the HDMI connector on your TV by installing an extension cable—we offer them for free here https://my.roku.com/hdmi.

      If you're still having troubles, be sure to visit our helpful FAQ article with more in-depth suggestions at https://support.roku.com/article/208755708.

      Regarding the rebooting you mentioned, we also have a helpful set of FAQs around wireless connectivity that may help you troubleshoot and isolate the issue. Visit https://support.roku.com/article/208755728 to learn more.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    happy with roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, the apps are good hd programs look good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the fact that it has apps i never heard of.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Bad Roku Unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been a problem from the date I purchased it. I kept hoping it was something that I did to make the unit act up be as time went on I realized the unit was bad. It heats up to the point that touching it could burn your hand (almost). I do not have the original package that it came in or the receipt. Can you help me with this transaction? I do want to get a new Roku unit.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, thanks for your feedback. If you feel that the player is getting too warm, we invite you to visit us online: go.roku.com/tempcheck.

      If you issue persists, please send us an email at customer.advocate@roku.com so we can help.

      Thanks!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was recommended by my spectrum cable technician and online reviews only to find out that Roku and spectrum are in a dispute so this item will not let me download the cable app I purchased it for

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.

      To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Just A Roku, Depends on Your Needs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to try Roku to see what people are talking about, but in General Im Android Tv person. Casting a lot and Roku is not easy with this option, plus the display is not that nice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this goes into sleep mode with the wallpaper it is rather stubborn to wake back up. Maybe its a bad one, might exchange. My roku box works perfect where this one seems to have issues. Nce awake however its just fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK but has a big flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I have to say I'm new to streaming. The Roku devices I bought (3) were easy to set up and it takes very little time to figure out how to use them. However, after years of cable and satellite where you get almost instantaneous response when you change channels, it now takes about 5 to 10 seconds of a black screen with a circle spinning for it to change to the selected channel. I could live with that except for the times where it goes to a black screen and never connects. Then you have to go back to the home screen, reconnect your source and then find your channel again. This to me is so frustrating that we are seriously considering going back to cable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This doesn't have enough RAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few days of use, it starts to flicker. It's slow to load channels on Youtube TV. I think the higher end model has a faster processor and more RAM. I will try that one next. Otherwise, I will go back to Amazon's stick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will be returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constantly looses audio. I have changed the input multiple times and even tried different TVs and it still looses audio. I will probably be returning this item since I just bought a TV with Roku already installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Having consistent problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having consistent problems with it turning on each time. If I turn off the unit our TV and then go to turn it back on the Roku might begin but it doesn’t go to the home screen. This happens almost every time

    No, I would not recommend this to a friend