Customer Ratings & Reviews

It is a fine Roku, one of four I own. I took off two stars because it does not work with my Logitch Universal remote. I have to use two remotes now. Darn first world problems!

While it saves on cable rental, it isn't quite as easy to access all of the shows. I haven't played with it enough to truly say much.

Got this and the firetv stick. Wound up liking the firetv stick better so I returned this one.

Setting up the Roku was a terrible experience. I did everything the instructions said to do including the website online and eventually it worked after some hard resets and two router restarts. Kind of incredible how difficult this was. Then, the next two times using the device it couldn’t find the WiFi. Maybe people had better luck with plugging a cable in directly. Setup was a little ambiguous as you have to setup an account with a credit card. (I was unaware of this being required). Then you have to be careful which channels or shows you select in case you accidentally choose a pay one and don’t realize it. Most services seem to be going this way so it could just be that the payment part should be much more explicit and less devious. There are already lawsuits for iOS apps that continue to charge you a recurring fee even if you didn’t realize you signed up for a monthly service.

Switched to xfinity and was told that any smart tv would work. Only smart tv's with roku work. This roku stick is working fine but takes time to get use to the remote.

We’ve been long time users of the Roku streaming stick. This was our fifth one, and the most packed with features. We’ve noticed that the last two we have bought have both been buggy and frequently lose the connection with the remote control. This device was no exception. In addition, the device just quit connecting to our wireless router less than a month after purchase so it had to go back. We love the Roku user interface but have decided to just use the Smart TV to access Netflix, Hulu, etc. instead.

Worked great but less than 1 year in and the remote quit working. $20 to replace. No thanks. I'll pass

Lose of signal continuously to my Samsung QLED smart TV. About once a week, I must reset the device, remote and TV to get the equipment back in sync. Sometimes the remote will not work and I am forced to reset the remote and/or the HDMI stick (which entails my pulling out the 80LBS stand for access). The reviews on this device were wrong as it does not work very well. I will buy a better item and throw this in the trash. Buyer beware.

There is a lot to like But, the voice control does not work with my tv. Trying to change channels can be aggravating, it does a good job in general.

This worked fine for a while, but... My last Roku stick had a chronic overheating issue after just a year. I bought this one as a replacement and it has a sound issue after 6 months. The sound just goes off. I've been a Roku customer since I was a cord-cutting pioneer around 2010, but the quality of the devices has become unreliable. I am unsure if I would buy another Roku streaming device at this point.

This streaming stick works okay. It is not the fastest when processing a command. This type of product is evolving very fast. I am certain there are better products to be released soon.

Works pretty good. Only thing is that sometimes in the top left corner of the screen there is a little box line. I’m hoping this is just a bug in ours.

The Remote is laid out so that when you hold it with your right hand you are continuously hitting the mute button. Very frustrating.

Although the technician said we just plug it in and follow the prompts, we could not figure out how to install it. It is still sitting here in the box

I was activating this a apparently was on the wrong site they tried scamming me into a subscription.You would think the company would have a better handle on it.

It’s good but google cromescat has better display and I think quality of images are also better/ but Roku has more channels and apps available

Roku works with a slight delay. If you absolutely need real time viewing then this is not for you. I would say a 30-45 second delay. Awesome clarity though and so far no buffering.

I keep my house at 67 degrees and my tv is not boxed, but yet the stick keeps over heating, seems like a manufactures problem to me.

Not what I wanted I guess. I can’t stream anything to the ROKU It’s only good to stream and even then most content is either associated with a cable service or you need to pay for it

This is our 3rd roku. The first one needs a new remote. The 2nd one the unit stopped working after about 1 1/4 years. This 3rd one has remote problems after 3 days.