Customer Ratings & Reviews
- Model:
- 3810R
- SKU:
- 5948005
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.
This summary was generated by AI based on customer reviews.
gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this solely for the purpose of watching live TV. It does that fine. I do wish we could just use the Tv remote instead of having to keep up with another remote.
I would recommend this to a friendRemote issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for about a month. One of the remotes had to be reconnected already and the other one is having issues with the volume button where it “holds down” the volume button.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the this version because they said it was better for the HD but if you have an HD TV and a $20 Roku does the same exact thing. I tried to return but they wouldn’t take it back
No, I would not recommend this to a friendOne year use then it’s done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for one year, but It looks like it’s an annual purchase. I bought it in 2020, & by July 2021, the remote doesn’t work. I tried troubleshooting and resetting but it works sporadically by taking out the batteries & putting them in again. The warranty is one year so I got my one year use. It’s annoying not being able to have one electronic nowadays that still works after a year or past its warranty.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi LillPug, we'd like to offer some assistance!
When using a Roku Streaming Stick+, wireless interference from the HDMI connector may impact the performance of your remote. Try moving your Streaming Stick+ away from the HDMI connector on your TV by installing an extension cable (we offer them for free here https://my.roku.com/hdmi).
If you're still having troubles, be sure to visit our helpful FAQ article with more in-depth suggestions at https://support.roku.com/article/208755708.
Happy Streaming!
Roku Customer Advocate
Not a fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call me spoiled but I prefer AppleTv. We use the Roku on our garage tv and it is very slow.
No, I would not recommend this to a friendDoesn’t always work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have issues with the stick. I don’t have any problems with the Roku boxes but the Roku stick sometimes doesn’t work which sucks bc it cost about twice the price of the Roku box.
No, I would not recommend this to a friendGlitchy, defective. Short return window.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the seventh Roku device I've purchased and it loses the sound and has to be rebooted. I've only had it two weeks. There's the Roku click sound when you click the remote, it lost the sound from the video stream. The cure on the internet is to reboot the Roku, but why shouldn't it work perfectly. Unfortunately Best Buy has a shorter return window than the other online sources so I'll complain to Roku and avoid Best Buy in the future.
No, I would not recommend this to a friendWorks great if you are at home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great if you are at home, not as much if you are at college or traveling where you need to register your device to a public network.
I would recommend this to a friendDoes't have the same signal reception as the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this is secretly hidden behind the TV without any wires showing, it only receives a "fair" signal from my Netgear. Good enough to stream but disappointed none-the-less.
No, I would not recommend this to a friendThe product works as advertised but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works as advertised but with no ability to plug-in a channel number. It is cumbersome to get from channel 100 say to channel 400.
I would recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device should have a longer cord from the stick to the extension cord which plugs into the wall.
I would recommend this to a friendEasy to set up and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 devices three months ago. Both worked well. One stopped working completely and was then exchanged effortlessly at store. Will watch for longevity of product.
No, I would not recommend this to a friendSlightly better than FireStick...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi range is very good and there is a large selection of channels. But...several applications were very glitchy and the remote at times would become unresponsive.
No, I would not recommend this to a friendRomote was spotty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roku. Have them on all of my TVs. Even the smart TVs, but this Roku was questionable. The remote was spotty. Returned it to purchase the Roku Ultra.
No, I would not recommend this to a friendWorks fine but Remote is simplistic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job of presenting the various channels - Netflix, etc. but the remote makes it difficult to manage the Spectrum App. Change scroll and change channels...
No, I would not recommend this to a friendInstructions not the greatest.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is NOT very good especially when you can't turn on or off the TV or control the volume. Any ideas?? Should Not Be This Complicated
I would recommend this to a friendRemote hard to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is not user friendly. In a dark room there are too many buttons which are close together. Perhaps, if they were back lit, this would solve the problem.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Do Not Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works fine but the remote drains batteries to the tune of having to change them weekly! Contacting Roku is pointless because all they say is they are aware of the issue and their engineering team is working on it. Google the problem and you will find that their engineering team has apparently been “working” on it for quite some time.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we appreciate your feedback and we're here to help. Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used.
If you are not using private listening with your remote and are still experiencing issues with battery drain, we'd like to recommend an alternative power solution that may help—if the USB cable from your Streaming Stick is currently connected to the USB port on your TV, please connect the USB cable directly to a wall outlet or power strip.
Additionally, please check for the latest update under your Settings menu as our engineers believe that this has been resolved in our recent release. If you continue having trouble, don't hesitate to connect with a member of our support team directly so that we can assist. Get started at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
works in a pinch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We moved into a different house and the available cable was not where the TV went so we tried this Roku, the remote is difficult and lacks any normal features.
I would recommend this to a friendMy old Roku device only lasted 15 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku works but it’s not very sturdy. I bought a new unit when my old unit was just 15 months old. That should not happen.
I would recommend this to a friend