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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 15,854 reviews
  • Rated 3 out of 5 stars

    Love Roku but this was slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku but this one is slow to respond and it seemed to need to have direct line of site but all my HDMI’s were behind the TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Serves it's purpose.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this product muffles the sound and am annoyed that I need to log in to subscription channels every time I watch them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The native apps on the TV are much better. Using this for the Xfinity beta app which is only so so. Parental control is non existent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product really nothing special I think everybody is more on Hulu and Netflix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the Roku app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good app, but the remote in my opinion be better served with more keys, specifically to select channels directly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works Great at first, then problems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Stick+ works great. It connects to 5Ghz wireless with no problem. Everything about it works great and the concept is solid. Why the 2 star rating? The performance significantly degrades over time (slow starts, frequent reboots, freezing). I have purchased 5 Roku devices for 2 TV's. I will try the Roku TV when the next one goes out. If the TV has the same issues, I will switch platforms (Firestick, AppleTV).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t control my LG smart tv..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get this Roku to centralize all my apps but now I have to have both remotes since it wont turn off or on my Tv...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No big deal. Maybe I don't get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems you have to subscribe to other stations to get anything worth anything. I don't get it. I am definitely not making the most of it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic and simple control to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very simple and basic control to use. My feedback for it's price, WAY TOO HIGH!!! The installation highly Complicated.. I was prompted to call a number where I would get assistance for the installation but instead, I was talking to Scammers that once they guided with a DECEIVED INSTALLATION I was told to pay through a Credit card or PayPal $89. Be careful do not do it!!! Finally I got it to work when the RIGHT TELEPHONE NUMBER!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crashed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first month the roku crashed. I had to restart it and it then worked, but the reboot gave me some concern.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad product the remote does disconnect and I wish there was a way to totally shut it off but nothing else wrong with the product

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Taking it back for refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was very hot. Interfered with getting local channels. Voice control really not worth the extra money. You have to push the microphone button to use it so its just as easy to just push the button on the remote for what you are trying to do. I will be returning it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it.!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buffering and lagging time was long and disruptive. Salesmen said it would work fine with my dsl. Not quite. So i brought it back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it was advertised. It is on a tv close to the WiFi so I cannot weak as to its range. But my son likes it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I upgraded my tv, and my tv couldn’t download the app I neeed so bought this and really love it. Have it on all my TVs now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great streaming for spectrum customers!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if your a spectrum customer, can stream spectrum channels. Tends to not respond to remote at times over all works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our soundbar no longer worked when we hooked up the Roku. It was working before. Still cannot get sound through the soundbar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says its good. We bought because we thought it was needed. Sorry that this isn’t the type of review you needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okey streaming device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, the remote is not very good. The volume and mute bottons stopped working the first week after I installed it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish its more powerful but good for light use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it has an option for wired ethernet connection. But if wifi is all you needed, this is good

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for taking a moment to share. Our customers' feedback is incredibly important to us. We appreciate the comments and will be sure to pass this along to the product team.

      As a tip, if you're looking for a player with a wired ethernet connection port, be sure to check out the 2020 Roku Ultra.

      Happy Streaming!
      Roku Customer Advocate roku