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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 770 Showing 15,381-15,400 of 15,854 reviews
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old Apple TV. It’s okay, but I liked the interface of the Apple TV more. It is a good value though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still pending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not totally happy since I don't know how to use it properly. Waiting for a tech visit to provide instruction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ROKU STREAM STICK

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD OPTION FOR PRICE. SOME CONNECTIVITY ISSUES BUT OVERALL IT WORKS.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure you don't need Dolby Vision...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because it doesn't support Dolby Vision (the best looking HDR format). If you don't care about DV, this one is fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frozen all the time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s frozen all the times, specially when there is an update system. It’s horrible and frustrating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Unexpected incompatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. A bit of a flop as it does not work with spectrum.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.

      To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has connection issues to slow and if you run xfinity stream app it’s slow and takes forever. That’s the only thing we use it for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but has its draw backs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but no ability to change TV channel by numbers. Going channel 2 to 60 you have to hit the up arrow 58 times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but be weary

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. I just wish it had more apps like DirectTV so I can watch live TV on an app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku - Streaming Stick+ 4K Streaming Media Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku - Streaming Stick+ 4K Streaming Media Player with Voice Remote with TV Power and Volume - Black can be shaky at times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but bad remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote stopped working within a week of using. Very useful for spectrum customers but overall needs that small improvement.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Eat to much battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku May have a problem, I’m replacing the batteries every week. Id like to know if it’s part of the warranty or do I need to buy a new one. Unfortunately sprectrum does not work with Apple TV or amazon fire box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has no major setbacks but if you’re already in the Apple eco system, the Apple TV is a far superior device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of Roku I have had these in my house for years and always have some kind of issues with them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of trouble connecting to our wifi then reconnecting when we lost internet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New to Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to program my channels, but cheaper than Direct-TV. You still have to buy channels like ESPN and Fox 9.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited free shows and you have to pay for the movies; netflix, hulu and such. Search is a pain with the remote.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned as it would not pair with my TV.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Diana, thanks for you feedback. It’s possible that the Roku device picked up the wrong code for your TV upon setup. In the future, you'll want to try repairing the remote walking through the steps in this support article:  https://support.roku.com/article/360004786894

      We appreciate your feedback and will be sure to pass it along to our team.

      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Not very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it twice. It’s not very user friendly. I might change my mind once I use it more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mary had a little lamb.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has fewer capabilities than my Firestick. .

    No, I would not recommend this to a friend