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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 15,854 reviews
  • Rated 3 out of 5 stars

    Roku is great, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has no headphone connection. Disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately there is no easy way to see what programs are available. It should have a program guide and search functions to find a show to view. I returned this item because it didn't have the features I needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but need to pay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they said need to pay for service dont try anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed advice about the product. I'm sure the tech knew all about it, but i still don't. It wasn't his fault. He was busy and probably thought i knew how to use the device. I still don't but have since given up on Discovery plus.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Dixie, thanks so much for being a fan of ours! We recognize how important it is to allow our users to customize their streaming experience based on unique personal preferences. For this reason, we proudly offer a variety of streaming solutions in our product line, at a variety of price points.

      To learn more about all of our available streamers, we offer a helpful comparison chart where you can find the best player to meet your needs: https://www.roku.com/products/compare.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Roku could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For us the controller is the issue. Slow and non responsive,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT ABLE TO JUDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RETURNED FOR AN FIRE STICK AND HAVE NO JUDGEMENT

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Returned it within a week...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work on our TV at all. The product would overheating and we couldn’t get it to work. Returned it and got the Roku Ultra which works fine..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fun of Roku. The icon graphics are not the best but it works fine. I have fire TV 4k which I like much better. But when I got this, only Roku offered Xfinity streaming app. Video quality does not seem as good as Fire either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roku Streaming stick+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because the remote control stopped working. I asked if I could change the remote control. I was told I have to return it and get a new roku stick. So when I went to look for the same product. The store were out of them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes/Won't send audio

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku drives me crazy. I have to reset it daily when using it with my Vizio and Vizio soundbar for the volume to work. It loses connection with the remote consistently. I've tried using 2.4 and 5 and changing the wifi channel for the remote but nothing works. Roku did provide me with an HDMI extension (laughably about 3 inches long). I have two other Roku devices in my home. All 3 connect to the same model of Vizio TV and the soundbar ARC setup is the exact same. Funny enough the cheaper hard-wired Roku works the best using an upgraded wifi remote. The forums are pretty consistent with this device and the need to power cycle it or the TV.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help.

      Please send us an email at so that we can work with you directly. Get started here: support.roku.com/contactus and be sure to mention this review along with your device ID.

      Your feedback is very important to us and we’re eager to assist.

      Thank you!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    The remotes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotes are having trouble pairing on 50% of our TVs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok nothing to get excited about. Just like using my PS4

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the stick when I first got it in June. But since the start of November it has been constantly disconnecting for the internet and the remote and will not reconnect even though it says it’s signed on. Not worth the money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have gotten a defective unit. Some of the buttons do not work in the manner indicated. I have to press the on/off button multiple times and push in hard in order for it to work. I do believe these issues are specific to the unit I purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. I recommend it based on price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K stick has issues and not only mine buy a friend bought same exact stick and has same issues. Sometime won't turn on and picture goes crazy and gives a code. Called Roku and was no help. Have standard Roku non 4K and never had problem with over last couple years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has some glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one they both show up as a split screen sometimes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apps available but the remote frequently doesn’t work and have to resync it once a day at least. I’ve contacted roku and they gave me an extension that’s supposed to fix it but it didn’t do any good. Have to use phone most of the time to control.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many old school shows, nice tv apps, but it stops alot to load and the sound goes out which makes me have to restart the device only had it for 2 months at the most I would have done better buying the Roku Tv it works great !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad unit?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it showed my WiFi, it would not connect to it.not sure if I got a bad unit so I returned it. May by again later in and see if it will connect to WiFi so I can use it, especially since those that have one love it.

    I would recommend this to a friend