Customer Ratings & Reviews
- Model:
- 3810R
- SKU:
- 5948005
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.
This summary was generated by AI based on customer reviews.
returned and bought APPLE TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned and bought Apple TV and your records should show that I would think? ROKU was indicated by the store staff as being excellent,. Was NOT! Do not over sell just to make the sell. Be honest with clients.
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't stand this device. I went back to my Firestick even though it doesn't work to it's potential anymore. I feel like the Roku was a waste of money. I should've just purchased another Firestick.
No, I would not recommend this to a friendRequires excellent internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku requires strong internet which isn’t available in Eagle. Streaming stick seems to need it even more than the Roku box. Bought an expensive tv and can’t get a clear picture. Not a happy camper.
No, I would not recommend this to a friendaudio is now breaking up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great at first, over 30 days I guess. now the audio goes off the rails. the audio stays on, but we only get every 3rd or 4th word. With that poor breakdown time I'd recommend some other device.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned this sooner. I had problems with it from the get. Low power message comes up again and again. Sometimes works and other times doesn’t. Next time I will go with a Fire Stick
No, I would not recommend this to a friendStreaming stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality as goes to download every few minutes. Also controller worked about half the time. Had to take back and upgraddr to the premier which works great
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this formfactor however my unit kept losing the configuration for the apps and the the remote kept getting unpaired. I returned tis for an Ultra
No, I would not recommend this to a friendCrashes, and I cannot get support
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is going to a black screen often, and once/day crashing completely. Roku offers no support by phone, and their support page is nothing but troubleshooting. Do not buy.
No, I would not recommend this to a friendSuprise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike the previous Roku I purchased this thinking it would have sort of an in app purchase requirement instead to activate the streaming device there is a purchase requirement you have to pay up front
No, I would not recommend this to a friendFourth but last purchase from Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought specifically to stream the spectrum TV app and then Roku pulled the plug on them. Shame on you for being so greedy.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Keo, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
Just not the same
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve got 3 other Roku boxes between our two house and never a problem but this stick version of roku sucks. Freezes up, takes a long time to load, just feels like roku light, not the real deal
No, I would not recommend this to a friendClunky
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something other than my fire stick since Spectrum doesn't stream on fire devices yet. I find the format clunky and inconvenient. This is the last one I'll buy.
No, I would not recommend this to a friendDevice went out after 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2020, device keeps showing "low power" and then shuts down even though I've been using the power adapter that came with it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we believe we can assist you with fixing this issue. It's possible that there may be an issue with either the cable or the adapter. Verify that you are using the USB cable that came with your Roku player. You can try using an alternate cable or power adapter to power the device. For example, if you're currently using the TV as your power source, try plugging the device into a wall outlet instead.
We have a helpful FAQ article on our website with more details if you're still experiencing issues at go.roku.com/lowpower.
Happy Streaming!
Roku Customer Advocate
Don’t like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy this item, keep in mind you will also need to pay for different channels. May as well stick with cable and watch any shows at any time
No, I would not recommend this to a friendAVOID!!! Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use as a TV app receiver. Wish I hadn't wasted the money. It hardly runs any of the streaming apps and I have to constantly reset, reconnect, and reinstall due to its os issues.
No, I would not recommend this to a friendUnhappy n no Hulu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay connected to wifi.. Read reviews on topic they say it’s because it’s behind the tv.. I bought 5 of these.. Wish I’d gone with the regular ones
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share your feedback with us.
As a tip, check the strength of your internet connection by going to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection, to be sure that your signal is strong enough.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some our more helpful connection tips and resolutions: http://go.roku.com/connectivity.
As you mentioned, sometimes if your TV is located between the Roku device and the router, it may help to move the Roku device to a location where the TV is not blocking the wireless signal. For customers using a Roku Streaming Stick, try moving it away from your TV by installing our free HDMI extender cable: https://my.roku.com/hdmi.
We hope this helps!
Roku Customer Advocate
Fire stick is way better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to log into a computer and put in a code for literally EVERYTHING...then nothing works. Hate this. Gave it away. Go with Amazon fire stick...WAY better!!
No, I would not recommend this to a friendHere what you should know
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To set this streaming stick up. Roku makes you enter your credit card info. Thats just unnecessary and people should know that they force you to do it Upon set up.
No, I would not recommend this to a friendRemote not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a roku premier before and tried this but, just has been 45days and the remote control is no longer working. Can't use my universal remote too for this
No, I would not recommend this to a friendN O T user friendly!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a secondary Comcast cable box. It is incredibly complicated to use. If you are not technically inclined, I do not recommend this product.
No, I would not recommend this to a friend