Customer Ratings & Reviews
- Model:
- 3810R
- SKU:
- 5948005
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.
This summary was generated by AI based on customer reviews.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The slow response from the remote makes the Roku almost unusable. After suffering through the experience for an hour I gave up.
No, I would not recommend this to a friendBox was torn and open
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box as delivered open. Box was torn and open . Why the min length of this review is set to 50 chars?
I would recommend this to a friendAnonymous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power cord would not staying plugged into the stick so I returned the product to the store.
No, I would not recommend this to a friendBad accounting system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't purchase this item but it somehow got attached to my name - not a very good purchase tracking system.
No, I would not recommend this to a friendIt quit on me in 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked it until it quit. And I liked it over the Firestick
No, I would not recommend this to a friendRoku remote inoperable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote did not work. I downloaded Roku remote on my phone and am using that for my TV.
No, I would not recommend this to a friendRemote Failure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the item twice and the remote control completely stopped working even after changing batteries.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi James, thanks for your review. We're always here to help! If you are still experiencing issues, please send us an email at so that we can assist you directly. Visit support.roku.com/contactus to get started and connect with an agent. Be sure to mention your device ID number and this review in your email.
We look forward to helping!
Roku Customer Advocate
less tha desireable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good ,last two ROKU s were defective so sad both showed defect with in warranty period
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality, Streaming
Super easy and works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one today so that I could stream Netflix and Amazon Prime Video to my dumb TV. Even with <1mbs wifi (I live in the middle of nowhere) I am able to stream 720p+ with no buffering. This device was extremely easy to setup and is extremely responsive to remote commands. I have zero regrets on this item!
I would recommend this to a friend Nope
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku trash. Buy a firestick and be happy with your life. Unlock it and be more happy.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this is certainly not the experience we'd hope for you to have. If you're having any kind of trouble with your device, be sure to check out our Support website!
For your Roku Streaming Stick player, we'd recommend starting here: https://support.roku.com/article/360053315094
This article features answers to our most commonly asked questions, step-by-step troubleshooting resolutions, tips to watch your favorite content, video tutorials, and more.
If you need further assistance, don't hesitate to contact us directly at support.roku.com/contactus
Thanks!
Roku Customer Advocate
Pretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've purchased several Roku sticks and unfortunately, this one kept having connectivity issues.
No, I would not recommend this to a friendRemote stopped working within 1 month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote stopped working within 1 month and BestBuy won't accept a return. Are you serious?
No, I would not recommend this to a friendReasonable price but not good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lost a signal a lot and I have to reset again and again. Not recommended
No, I would not recommend this to a friendBad roku device
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it stopped working after few months.I need to switch some other device.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Rampra, thanks for your feedback! Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know yet, was unable to hook it up because inbetween conflict with Spectrum
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
This product was not user friendly at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not what it’s cracked up to be. You’re better off just buying a smart TV.
No, I would not recommend this to a friendThe remote is not working!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote stopped working after minimal use. I have to contact Roku. Very disappointed.
No, I would not recommend this to a friendCoat more than reg Roku & stooped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost about double and stopped working 3 mo after getting. Shoulda stuck to less expensive wired Roku
No, I would not recommend this to a friendDid not need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned since did not need. Samsung tv had all the apps that I needed
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jim, we're glad to know that you were able to get up and streaming!
Don't forget to check out The Roku Channel app, featuring thousands of movies, TV shows, and live streaming TV channels, all 100% free. We're confident that you'll find something to love! Learn more here https://therokuchannel.roku.com/
Happy Streaming!
Roku Customer Advocate
Remote continuously disconnects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick is ok, but remote has to be re-connected using phone nearly every day. Poor design.
No, I would not recommend this to a friend