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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15854 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the Roku Streaming Stick+'s ease of use, remote control, streaming quality, picture quality, and 4K capabilities, with many praising its simple setup and intuitive interface. However, some customers reported negative experiences with the device overheating and the remote's battery life. A few users also mentioned compatibility issues and occasional lag. Overall, the positive feedback on ease of use and performance outweighs the negative comments regarding specific issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 15,854 reviews
  • Rated 1 out of 5 stars

    Am happy using Ruku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store sold me this item although I didn't need it as the TV had built in Ruku.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Well Good Luck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In our case it didn't work.Returned it.ROKU wouldn't talk because of COVID.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A total waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible reception. Bought it to stream YouTube TV. Reception was poor compared to cable tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor initial startup - Booting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor start up when turn on the device. When turnon the device, device boots up very late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV operation is not intuitive for Boomers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap programming on Roku. Where did they dig up those old, never interesting shows?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one from Best Buy or Spectum would help me with this so I took it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to return them , I conecta the Spectrum Cable, I think it was better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up, used it once, then it stopped working completely.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email at so that we can work with you directly. Get started at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.

      Thank you!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Returned and disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because it was defective and did not work.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Yolie, we're sorry to hear that the player did not meet your needs. Did you know that our Support site has a suite of helpful FAQs and online video tutorials? You can get started with a step-by-step walkthrough of the setup details here: https://support.roku.com/article/115008193567 or watch a video tutorial here: https://youtu.be/eV3b_eerV24.

      And in the future, feel free to contact us so that an agent can assist you directly: https://support.roku.com/contactus.

      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work out for my tv so I returned it and bought a Roku tv

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for your feedback. We're sorry to hear that the Streaming Stick+ did not work out for you. Nevertheless, we're always here to help. Our Support site has a suite of helpful FAQs and online video tutorials. Simply search for your issue and we may have steps available to get it resolved. Visit support.roku.com to learn more!

      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Remote breaks after one use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote breaks after only one use. Complete waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times ,does not work, says not enough power to run my Roku

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until this week. 90 day warranty, should at least be a year!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't work for live streaming for the app like spectrum

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy this and hope it was not charged to my account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting still haven't got it working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the hardest product to use in my whole Life

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not own it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not own it I do not own this product No review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get it to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an indoor antenna and it would not bring in all the local channels.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started giving issues after a month, then just died

    No, I would not recommend this to a friend