Customer Ratings & Reviews

Great for compact music earbuds. These things are cheaply made and horrible to use outdoors. People won’t be able to hear you for the most part, conversation will be very poor. Connects with no issues. Battery life isn’t long at all. Good earbuds for a 5 year old.

I was able to finally get me a pair of beats ..I just wish these earbuds wouldn't keep falling out

They’re great but they do fall out of your ears unfortunately

Not the best headphones, but the sound quality is really good. Kept falling off my ears.

I bought these for my wife on 2/25/25, she really like them. Around 3/10/25 the left earbud stopped functioning perfectly, it had a garbled sound emitting from it constantly. We did research and tried to reset them to no avail. Due to my work schedule I was not able to take them back until 3/17/25. The manager would not override the return. I was hoping to get a refund then upgrade to the Studio Pros, but with no override it meant no upgrade. I only had a 15 day return policy and I was 6 days outside of that. I looked up and added up my past 2yrs of purchases and found out that I had spent over $5600 since Feb. '23. That will be the last $5600 I spend with Best Buy. Other retailers have a 30 day return policy which I feel is fair. Yes $5600 is not a big deal to Best Buy, and apparently neither is customer service. I will use Best Buy from now on as a research only facility and make my purchases elsewhere.

Bought for a teen, he liked them. Says that they are easy to keep track of and charge.

The packing of this product by Best Buy was poorly done. The box looked like it ran through a field of mud, an the label that my name was written on was a piece of scrap bubble wrap that was seconds away from falling off the box. The item inside had no bubble wrap or protective padding in case my package was used as a football by the delivery driver as it was tossed over the fence.

They are worth buying, even tho i can hear quite a bit of background noise but i would say that its worth getting

She loved them great price and the attendant at the location was a wonderful person with great customer service.

Good sound and very durable Light case Good fit on the ears

It was ok. For the price it should come with more bass

It's ok sound is meh but overall if you like beats go for it I would just get the beats fit pro

These are good if you are purchasing for someome who wont be using them while exercising. I did not like them for that reason.

Amazing ear buds. I love these. Still use them everyday. They connect to my phone and my laptop for work calls.

A solid pair of in earbuds. A great alternative to air pods

These didn’t have the best fit at all to me, I have small ears, Solid features, Good Sound

I’m happy with the purchase for the price. I expected them to be louder than they are but they’ll do the job.

Had to return, sound isn’t as great as AirPods but overall best for a second iption

I’m old school so it took a while to get used to talking out into nothing on my calls but I love the ability to be hands and cord free

I love my beats but the fit is horrible and the battery life horrible.