Customer Ratings & Reviews

Excellent! Highly Recommend. Easy to use especially with pairing devices

I love them but easy to lose and the find my feature is the only thing that sucks because you cabt ping them unless tye bud is out of the case

High quality and good performance! I've been using it for 2 years now and still working great!

I bought these for my wife on 2/25/25, she really like them. Around 3/10/25 the left earbud stopped functioning perfectly, it had a garbled sound emitting from it constantly. We did research and tried to reset them to no avail. Due to my work schedule I was not able to take them back until 3/17/25. The manager would not override the return. I was hoping to get a refund then upgrade to the Studio Pros, but with no override it meant no upgrade. I only had a 15 day return policy and I was 6 days outside of that. I looked up and added up my past 2yrs of purchases and found out that I had spent over $5600 since Feb. '23. That will be the last $5600 I spend with Best Buy. Other retailers have a 30 day return policy which I feel is fair. Yes $5600 is not a big deal to Best Buy, and apparently neither is customer service. I will use Best Buy from now on as a research only facility and make my purchases elsewhere.

Exactly what my granddaughter wants for Christmas! Best Buy made my holiday shopping easy!

Sounds good bass just right sounds good with all kinds of music

Feels a bit flimsy and plasticy but when you put them on the audio is fantastic

i love the color, the quality of the earbuds! best buy be the best

Great product bit I have small ears so they don’t fit or stay in well even with changing the ear piece to the smallest

I tried something different and bought into the hype. They're fine but nothing special at all. They don't stay in my ears the best but the case is compact and fits easily in my packet or purse. I won't replace these when they ware out, I'll go back to Bose.

Good product,, comparable to similar products.. all personal preference

they fall out my ears to much but they do sound good

Great product, purchased through the app and it was extremely easy.

Love them they are just what I wanted. Hands free and able to fall asleep with them in.

I only gave these beats studio buds a 3 star because they are best used for android. I have an iPhone and these lack the features that i was excepting them to have. Bought them when they released to the public and was pretty disappointed. If your an android user then these are meant for you.

Great sounding buds, just didn’t fit me correctly.

So far it is working great, and it is pretty discret

Keeps falling out of my ears. Had to return. Sound was ok!

Do not buy these to talk on the phone. You don't sound clear to the other caller. No matter what size ear pads I put in the buds still popped out my ears. The sound quality and bass is amazing. The case is hard to open I had to make a slit to be able to open it easily.

Perfect for what my gf needed. We highly recommend these.