Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$114.99
Save $35
The comparable value is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 11199 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 11,199 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I hope they fit your ear

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of my ears. When they stay in the sound is great, I’ve tried the different tips that are included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prejuditial return policy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your return policy is not appropriate for individuals that are on a core membership. The policy is at 14 days and should be for everyone under this membership, a return being 30 days. This type of separation is aggretious and longer time frame should not only be extended to silver and gold members, which is prejuditial. If you allow anyone to have your store card then the same courtesy should be extended to all card holders. This only deters further business from going to you but to someone else like walmart,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just Ok, so I returned them.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally did not like them as they were not of the best sound quality. They were ok, however not worth the money. The noise cancelation in my opinion was not very good either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because they were red but very disappointed they fall out my ear all the time and don’t hold a good charge apple is definitely the way to go

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they fit your ears, I suppose they'd be great. Unfortunately, these would not stay in my ears for longer than 3 minutes no matter which size earpiece I put in. They offer three different sizes to swap in and out, however I feel like the material is far too slick and they didn't meet my expectations at all. I had to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    So sad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds and I still haven’t gotten them to work on my Bluetooth device on iPhone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They didn’t do what needed to be done.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have no bass. The noise canceling is trash. The AirPods are maybe $20 more and are far superior. I ended up returning these after a month. I just couldnt with the poor sound quality. The ear fit is awesome. They never popped out. It works with Hey Siri. You can even transition from noise canceling to off just like AirPods. The case is slimmer compared to the AirPods Pro and AirPods. I usually like beats produce. The quality just wasn’t there for me. Connects to your phone just like AirPods do. Super super simple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple's example of how to eat a good brand

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The awful battery lasts around 3.5 hours. If you have 2 long meetings back-to-back it is impossible. Not to say If you have a long flight. Quality of sound... identical with my 5 years old Sony WI-C200. Annoying noises when used with noise canceling in quiet places. Unusable with a PC. Many weird skips and interferences. Back to SONY!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Auricular

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery died too fast and rhe volume is low poor batteries poor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit well. Buds kept falling out. Noise cancelation wasn’t great either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend the extra money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would spend the extra money to get a better set better life sucks quality is ok but could do better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse product ever by Beats/Apple

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, out the box I thought they felt cheap, just not the quality I was expecting from Beats/Apple. The usb-c is the only good thing about these. Sounds not great, but okay. Noise cancellation(or ANC) is horrible, I couldn’t tell a difference between that and transparency mode. They won’t pair with multiple of Apple devices, if paired with iPhone it won’t pair with Apple Watch or iPad. Which was disappointing when I took them to workout and had to lug my phone around in the gym. Taking back fo sho, not worth $99.99.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones for commuting on the bus. Just wish they came with software on my iPhone like the jabra elite 75t headphones do which gives a better user experience. Do like the for the price they integrate very well with my apple ecosystem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in ear that well, switching from noise consolation to transparency isn’t the smoothest have to do it multiple times to get it to work correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms. B

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like them. I can’t talk with them, if someone calls me they can’t hear me. I’m going back to my Apple AirPods.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good luck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible music quality, spotty connection with iPhone. Horrible product with horrible service at least buy it somewhere else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor. I will not be buying this brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality when taking calls is horrible, however it's ok when simply playing music.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have had the Apple AirPods, U will definitely notice the difference! Not as Good!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound goes in and out and eventually cut out of one headphone. Called beats but nothing was resolved. Would not recommend. I’ll stick with Bose

    No, I would not recommend this to a friend