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Customer Ratings & Reviews

$114.99
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The comparable value is $134.99

Customer reviews

Rating 4.3 out of 5 stars with 11201 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 11,201 reviews
  • Rated 1 out of 5 stars

    Air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality Very poor quality not recommended to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    But Air Pods Pro Instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these due to poor sound quality and inconstant connection with Bluetooth. For being a Apple focused product this one sure missed the mark. Don't try and save money buy the Air Pods Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive for a Month of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked for less than a month and when I contacted Best Buy they wiped their hands of the problem and told me to contact the manufacturer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice for the price but they don’t fit in my ear as well as I would like them to

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont have them ship, pick up in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered didnt get the Beats until 6 days later

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was only lasted 3 hours. Sound quality wasn’t very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service after sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box rated excellent. Stopped working 20 days after receiving them. Was told they were out of the return period. I asked to return and pay the difference for a brand new pair, was told no. Many other options for purchase. Will go elsewhere next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these and uses all the time. He was able to catch them on sale which really helped!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not my fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. They keep falling back it of my ears. They are not Bluetooth capability to my laptop. Also not capable to use in my iPhone 12 Live Listen feature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Build

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even last a year. The left headset stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is trash and they don’t charge well. I’ve had them for a week and a half and I have never been able to charge them to full capacity with me having them on the charger for hours on end. The connection time to sync them to your phone is slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible always falling out of the ear don’t recommend if u work outside horrible product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it comes with different sizes, the rubber pieces that go INSIDE the ear aren’t comfortable. Using the smallest ones, it still doesn’t stay well inside my left ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can’t cancel my order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please cancel this order. I try to cancel my order and it will not let me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stole item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recieved them because someone stole my package, and customer service declined the replacement. So i could never even try them out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with high hopes being that they were Beats brand and that they were "studio" quality. I was highly disappointed. The sound quality was terrible. I could hear more bass from a corded pair of Gen 1 Apple earbuds. The fit was decent but only temporarily. They kept working their way loose. (Yes, I tried all of the silicone tips) The noise cancelling was what you'd expect from an in-ear device. It's only as good as the seal. Overall, I was not impressed with these earbuds and I would never recommend these to anyone. Save yourself some money and look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    absolute disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these less than a month and the right ear bud is already broken. It has a constant ringing/crinkly sound when you put it in your ear. Completely disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they are so much more compatible with my phone than the other pair I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my beats!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds! I watch movies on my iPad mostly, but music quality outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds only thing I don't like is it comes out of my ear but that might be my ears fault

    I would recommend this to a friend