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Customer Ratings & Reviews

$114.99
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The comparable value is $134.99

Customer reviews

Rating 4.3 out of 5 stars with 11201 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 11,201 reviews
  • Rated 1 out of 5 stars

    Wrong Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to slide out of your ear and once you try to push them back call disconnects

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are not loud at all very poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in my ears! I wish I stuck with Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Low Volume Complaint Fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these at Best Buy and I love them. They are the best bluetooth earbuds I've ever owned. When I was reading the reviews, I saw many complaining of the low volume. I took a gamble on those reviews being over-dramatic, but they were right. The volume was quite low, until I figured out how to fix it. Now they can go loud enough to hurt my ears. The long press of the button on either earbud is preprogrammed to turn the Active Noise Cancelling on and off. I paired them to my iphone, and when I went into the settings on my phone, I was able to reprogram the long press to turn the volume up on the right earbud, and down on the left. If you long press on the right earbud and turn it all the way up, the earbuds volume will go way up. Then you can switch the programming back to the noise cancelling function and just control the volume with your phone, or whatever you pair it with. After I did that, the volume has been great. Sound quality is great. I love them. The noise cancelling and transparency mode are just ok. But I don't know what you can really expect from earbuds this small for this price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds suck. All they do is static and i cant hear out of them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the Beats experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn’t as good as advertised, not by half. Disconnects calls when they are turned on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe should’ve went with AirPods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I am a fan. I get a number of complaints about people not being able to hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate them, they don’t stay in my ears…………….,..,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay charged and fall out of ears was a complete waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Benjamin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good..better the apple air pods pro. Bass is not good..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like them… They wouldn’t say in my ear and they are very sensitive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were stationary in my ears. I wish they had an ear loop to go around the ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds does not work in the rights side. Tried them on another device still does not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are too small and hard to keep up with. If you drop the case it’s hard to find the headphones. Need a better product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had them for 30 days and the left ear bud isn't working properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Waste Your Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One stopped working, only spews white noise static shortly after the return window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good For Calls Noise cancelling not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recomend noise cancelling is not that good and in phone calls its super bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is very poor for the price you pay. Any $20 earbuds give better sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probkem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good have problem sonethong no change music and batery down faster

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refuses to charge after only 3 weeks. Went back to return them and was denied.

    No, I would not recommend this to a friend