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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 11,188 reviews
  • Rated 3 out of 5 stars

    Meh…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get these but i was sadly dissapointed.. i was hoping that it was easier to click the top once they were in the ear but i had to press it further in my ear and it was extremley Uncomfortable .. 

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Music cuts in and out with phone in pocket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved <5 stars> the powerbeats pro. I am really disappointed in the beats fit pro. When i jog with my cell attached to an arm band the sound cuts in and out. When i have my cell in my back pocket the sound cuts in and out. I didnt.have this issue with the power beats or any other cheaper brand. And yes ive tried it with noise cancelling on and off, made.no difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present for husband

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are both pleased with the earbuds! Great price!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Beats with No bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give them 0 No bass and have no volumes even after getting a booster app Plus they don’t charge well at all I would definitely not recommend them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, fast delivery! They were a present for my wife and she loves them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget earbuds id but again if i lose mine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Charging case is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely got these earphones the other day. Though the sound quality of the buds are exceptional. The charging case refuses to charge my buds without it being attached to a cable. It also asked for a update, but the charging case doesn't read that the earbuds are seated & won't allow me to update the software. I was also hoping to disconnect it via bluetooth & it to work as well as it did when it first made connection, but that wasn't the case & now I cannot get my earphones to reconnect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were alright, but for the price they’re not worth it. I ended up returning them and got a $30 pair that actually worked a little better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Horrible sound.... Returned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound! Very small and comfortable and the ANC works great! But the sound quality hurts my ears... Way too much mid, hardly no bass. The app has no EQ so no way to fix. My Scullcandy Sesh sound far better and has an EQ. Even on sale for $99, these are not worth the money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    no good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and I had issues from the start. I tried all earbud sizes and I always felt like they were falling out. Also the connection was horrible i had my phone and the earbuds in my pocket and it kept dying out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Broken Beats Airbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Beats Airbuds and after about two weeks the right Beats Airbud wouldn’t connect. So I started only using the left Beats Airbuds. Then I could hear through it but I couldn’t take a call because nobody could hear me speak. I tried talking them back to Best Buy, just figured they were a faulty pair but told that Best Buy doesn’t except electronic returns if they’re more than 14 days old. So now I’m stuck with a broken pair of Beats Airbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible-go for AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfair to consumers to sell these for the same price as AirPods. These aren’t 20% as good as AirPods. Not sure how that would even be debatable. The battery life on these is horrid, sound quality is good but not dramatically better than AirPods and the fit isn’t even close to as good. Plus the NEVER pair to the Bluetooth automatically

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beat down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. But they are not worth the money your paying for them. To be honest I don't think beats are quality anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small ears problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this beats gonna be good for me but now i return it because if you have some small ears they were fell alot of your ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves his Beats by Dre Studio Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband for a Valentines Day gift, he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is small and portable. Which is great for on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great when don't what use wired headset. Easy to charge/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool kinda wish the case was bigger though i guess its alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and services from best buy and i like the prices too

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Save yourself some money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 pairs, each with the same problems. Random humming noise that is hard to get rid of. Poor connection. The cover falls off extrapordinarily easily. They really just feel like cheap earbuds. Also keep in mind the insurance does not fully cover the beats at all. Definatley not worth 30$ to replace one broken pair with another.

    No, I would not recommend this to a friend