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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 11,188 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ** Seem to lose volume as battery goes below half way. ** Volume weak even after fully charged **Too easy to turn off when placing them= in your ear. ** OK but would not purchase again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    warning!!!! these will not make you lebron jame!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got these because labrom james wears them and i want to be cool like him because hes so awesome at basketball, but these did not make me better at basketball nor did it make me cool and it doesnt even sound that good. the active noise cancelling is non existent i still heard my nagging girlfriend ask what's for dinner when i had those little stinkers on. i don't even think dr. dre makes these anymore he's way too busy right now. 2 stars because the process at best buy was pretty smooth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lol

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy best way to buy stuff in and out. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHRISTMAS GIFT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a prize/raffle item and not for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, easy to use, and work fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem getting my item!!!!!¡!!¡!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earpieces

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ear pieces...............................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Does not fit well, slips out.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but does not fit my ear well, I tried all sizes of earplugs it comes with but does not stay put.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Actually amazing earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sykkuno recommended these and they are amazing!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall 9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pairing, not too expensive. Like them!! I’ll recommend them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    These are a terrible purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Christmas. Really bad. Broke after two days. Right ear static and will not stay connected to my iphone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought beats over the ear earbuds and frankly I feel they were a huge waste of money. The sound quality is poor and worse of all they continuely turn their selves off and sometimes back on and yes they are completely charged. Previously owned airpods and will be going back to them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DISAPPOINTMENT AT ITS BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe mine were defective but I'll definitely be returning them. When playing music the sound quality isnt the best. Ive heard better from much cheaper brands. They most certainly arent worth the 158 paid for them. I made a few calls and people were having a tough time hearing me. I downloaded the Beats app and yeah there isnt much tuning ypu can do to make these sound any better. Inwas lookinf forward to these being a good set of earbuds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery could last a little longer, besides that I like them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissappointed in the beats buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were recommended over what I wanted, Air Pods, so I took the recommendation and have been dissappointed. Battery life is very poor, far below the Jabra and Air Pods. Sound quality is only fair and these just don't want to stay in your ears when running. The buttons are also too sensitive making it very easy to stop your media if they touch a pillow, etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. I feel they are over priced and you are really paying for the name

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This<<<<Raycon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try these out since I am not a fan of the AirPods. After a month of using them, I am also not a fan of these buds. When I first got them, they wouldn't stay in place and slip out of my ear. Some research later and come to find out the earbuds need to be placed in a particular way. You have to push them in and downwards. Once I figured out how to properly put them in, I decided to give it a second chance. I have used them at work (where I'm constantly moving around) for the past month and my initial impression still stands. Sometimes the buds stay in and sometimes they start slipping. The inconsistency is just not it. I personally would recommend Raycon earbuds. I was previously using raycon before I purchased these and will go back to using them. They always have a discount code and are a seamless fit for my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    a good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good product it has a definite sound they are good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always falling from ear. Sensitive to each touch. Controls limited and almost never work right way

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got these under a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back on here to update a review. Already having issues with my ear buds. They keep dissconnecting when im on the phone, they are not good as staying in my ear, they tend to pop out my ear a little by a little. And then its off. Would i get these again. No i wouldnt.

    No, I would not recommend this to a friend