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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 11,188 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Wireless Beats Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is low and the ear covers are uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Weird Noises

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these. This was my second pair of beats (first is the powerbeats). The right bud made a weird static like noise when i would push the bud in. Then while I had both buds in my palm, there was a high pitched whistle noise. Also, they are NOT truely ANC. I could hear my husband's phone playing a video near me. The buds also continued playing the music out of my ears. What I did like was the color and fit. Already returned after 1 day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad Open Box Item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these open box they would connect to device. I'm glad I saved myself a trip back, by testing them in store before I left

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right Ear Bud has static noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than six months my right ear bud gets heavy static while I run. The left is never had an issue. I attempted to use my Geek Squad but they stated since they cannot reproduce it go talk to Apple :( Very disappointed in the product i was looking for a quality bluetooth audio to work out with. For now I have to remove my right ear bud because it gets worse and worse as my workout goes on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy if you have an iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound too many glitches with apple products. I went back to first generation AirPods it was so bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worst headphones I've ever purchased. the noise level is quite low, the battery on these headphones will last you about 15 minutes and easily fall out. actually extremely disappointed that I am even writing a review because I NEVER write reviews. do yourself a favor and DONT get these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try this ones but when I got them I was disappointed. Very uncomfortable and doesn’t seem to seat properly on your ear. They pop out of your ear making them very visible, besides that you can’t lay your head on a pillow, the button on the shine tip is very sensitive to press so if you lay down your head it will be pressing that all times. The sound is ok. So overall is more the shape and dynamics of the buds that really doesn’t work for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falling out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds constantly fall out of my ears and I have tried so many things to correct the issue without success.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching the buds and trying each of them on they all do not stay in my ear. I have to continuously push them back into my ears to get the full effect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were average headphones. Started sweating doing whatever I was doing and the left one completely stopped working. Of course not covered under waranty. Save money buy a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an over priced piece of plastic junk! I bought these buds because I figured that they would have very little problem with working with another apple product. I should have went with the jbls they are a much better product. Never had a problem ‘with them or Sony. Unbelievable that two products made by the same company would have so much trouble working with each other.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok I guess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an okay earbuds. Sound quality is okay when using with spotify app but in other devices not so good. Fitting is also a bit weird.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok I guess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an okay earbuds. Sound quality is okay when using with spotify app but in other devices not so good. Fitting is a bit weird.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience, these earbuds have been disappointing. The feedback is excessive, and the persistent crackling sound, although temporary, diminishes their overall value. Additionally, the battery life falls short, failing to last a full 4 hours on a full charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay charge long, not a fan of havin to charge them after 2 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The only thing that bothers me is that they don’t Stay in the ear that well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Juan Beats buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking buds, quality material and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice earbuds, the only problem I have is it is hard for them to stay in my ear, I tried all the sizes and I move just right and they come out, but for the price, I can live with them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed by the ability of these earbuds. Every time I’m on call for more than 20 min, the sound deteriorates insanely. The fit is uncomfortable with any of the cushions. I honestly didn’t except this from beats. No wonder they are so cheap. Apparently, price means everything. Sad to see that Beats has the ability of creating such bad device. I wasted my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase I have done. The microphone SUCKS. They are not confortable and keep falling =\ I’m returning them. Very dissapointed

    No, I would not recommend this to a friend