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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 559 Showing 11,161-11,180 of 11,188 reviews
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don't wast your money these headphones dies very fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad quality, don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Won’t stay charged and finicky when they are in the charging dock. I have to double and triple check that they are actually charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equal to $50 pair. Horrible sound reduction. (I laughed) Horrible bass. No where near the competitors. Don't waste your money. Go buy samsung

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly fallingout of ears. Priced too high foralways looking for them after they fall out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the worst earbuds, they don’t stay in ear and when you push back in it changes the song. Very weak design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhhhhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t sit in my ears well even when I changed the buds. The sound is ok. The microphone sucks no one can ever hear me so I would have to use speaker phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wack bs purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst beats ever. They don’t stay in your ears and fall out constantly. I would love a refund or something but the time has passed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones i ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own an apple device and using samsung headphones. These are terrible. Battery life, horrible. Phone quality horrible. Never pair and drop constantly. Apple and beats should be ashamed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible just horrible… don’t buy them you will be disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item then not even a full week later the charger port is broke, and won’t let me charge them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not what it should be. The charge time is less than 30 minutes. I will be bringing them back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    scammed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they gave me a fake pair how do I handle this ive never been scammed by a huge tech company like this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dr Dre Beats garbage earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word sums it up. Garbage. Won't hold a charge for more than 5 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEATS BY DRE DON'T BEAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ONLY HAD THE EAR BUDS FOR A MONTH. AND THE LEFT EAR BUD NOW DOESNT WORK PROPERLY.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats wasn’t for me they wouldn’t stay in my ear kept falling off and I didn’t like the sound quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge. Returned them and upgraded- STILL WILL NOT HOLD A CHARGE. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are trash dont buy my right ear bud stop working out of no where and they trying to charge me 83$ for one bud that i had for 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling off my ear. The is no good! I should’ve gotten the Apple AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but unfortunately the left one would not charge properly and would die within 5 minutes of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beatsearbugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn’t last long I may talk up to two hours and they die really was a waste of money

    No, I would not recommend this to a friend