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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,188 of 11,188 reviews
  • Rated 1 out of 5 stars

    Got Beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out your ear not comfortable in your ear and you cannot hear on the phone when you try to talk to someone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn't stay in my ears but had a great sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate them! No one can hear me off them & they constantly fall out my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charge don’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work for long after being fully charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing but battery life is trash . Had for maybe a month and case doesn’t charge anymore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sounds when making a call ok ok ok ok ok ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not buy again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color but that is about it. Unfortunately not only did they not stay in my ears, only one worked, and the one that work dis not cancel out the noise. So disappointing. They will be going back and I will stick with air pods. I don’t know how the battery life is because I didn’t make it that far but will give it an average rating to be fair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money and do NOT buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay charged for longer than 4 hours. These don’t stay in well at all and when you adjust them you turn them off due to placement of buttons. Buying another pair of the Powerbeats pro. Had those for years with never an issue.

    No, I would not recommend this to a friend