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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and impressive battery life as major strengths of the product. They also appreciate the good fit, strong bass, appealing colors, and lightweight design. However, some users have reported issues with the volume being too low and persistent connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 21,282 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wonderful - outstanding noise cancelling headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are marvelous - nearly as good as the more expensive Bose model - you cannot go wrong purchasing these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks all noice a little heavy if you’re not use to having headphones but overall they’re great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone great sound great brass plus easy and fast charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my headphones. I love the sound quality and how it cancels out the noise from the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far Sooo Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Beats about a months ago. Connected it to both my phone and laptop. Works quite well on the zoom meetings as well as on the daily music, YouTube, and podcasts. It feel a bit uncomfortable after 75-90 mins non-stop using. But it just me. Of course, it would be better using it intermittently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and that sale was awesome, great sound and the Bluetooth works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two kids and sometimes I just need these to mute them and listen to some soft music. So thankful for these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth $173

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them on sale for $173! They are the best sounding headphones I have ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for noise cancelling. slip a bit while mowing, but I can hear my music clearly while doing yard work, I have trued several other brands before these and they all failed until now!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats headphones used by 18 year old male

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised regarding quality. The only issue has been that it was gifted to a young male adult in our family but it recently cracked and he is not able to use as frequently as before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Helps me concentrate and be more productive in my work. Glad my daughter talked me into them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for Christmas for my son. He has since opened and used them. He uses them and loves them. Incredible sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boombox Headgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is all that and more. I'm not a big fan of loud noise so close to my ear but this... Is there exception. So clear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple integration works seamlessly with all my apple product! Headphones sound great and work will all genres of music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have Beats Solo 3. This one covers the ear better and the sound is louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for blocking outside sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 8 year old daughter because outside noise is distracting in homeschooling. They work great l!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones they are perfect for working out and watching movies on a laptop or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync up perfectly with Apple products and work just as well with everything else. Light and easy to carry, great battery life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, however, Best Buy Customer service is TERRIBLE. You can not talk directly to the store. All communication is outsourced overseas. The first guy told us to talk to the store directly and gave us the same number we dialed that reached him. The Second Lady got mad and said the stores don’t take direct calls, told us “good luck” then hung up on us. The third person attempted to be helpful but couldn’t find anything. Each call started with 15-20 minutes on hold before reaching anyone (over 1 hour for me!!) I would recommend going to a different store after this experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless headphones,great quality they good looking headphones and sound

    I would recommend this to a friend