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Customer Ratings & Reviews

Your price for this item is $599.00

Customer reviews

Rating 4 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers commend the 48-Volt iON+ 20-Inch Self Propelled Lawn Mower with Grass Collection Bag for its powerful performance and easy maneuverability. However, some customers have expressed concerns about the battery life of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    Great electric lawn mower.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lawn mower. Very quiet and easy to handle. Battery lasts for a long time. Cordless and easy to navigate and better for the environment with no messy fumes. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Electric lawnmower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star review - good price easy to use works great and easy to store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sun Joe cordless mower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mower but it is very heavy. It's doing a good job so far. It's easy to start and the self propelled feature is great with its many speed settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Electric mower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mower. Very few parts to put to assemble. The batteries last about 15 minutes. Easy to push. I am happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad mower for a small yard. If you have average or more to mow, get additional batteries for backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Light and Easy!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad has rheumatoid arthritis and needed to mow his lawn; after buying this for him, he said it was super simple to put together and very light and simple to use. He really seems to enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it....I cut my entire yard without having to recharge the batteries...easy to use...I give it a 5 star!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original shipment received damaged had to wait for replacement. Trouble with batteries staying charged.Still unsure about this item

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Lousy battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with 2 batteries, I can’t mow for more than 30 minutes without it dying. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how I would like an e-mower, but I must say I am thoroughly delighted with it. Battery power is sufficient to get through my (small-ish) yard twice, if not using the self-propelled feature. And considering how much lighter it is than my old gas mower, I really do not need to engage the self-propelled. Does a good job even on taller grass. No messing with gas, oil, pulling on a start cord, etc. Very convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I bought this mower in April and was able to mow my entire yard in 2 charges usually lasting about 1hr-1.5hrs each charge. It is now August (4 months later) and the battery only last 18 mintues per charge. This is extremely useless. Not sure what i can do at the point but $500 for a mower that last 4 months is pretty abysmal if you ask me.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Kishen,
      Thank you for taking the time to leave us a review of the Sun Joe 24V-X2-21LMSP lawn mower. I'm sorry to hear that you're having problems with the battery life. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 5 out of 5 stars

    Awesome battery power mower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a gas mower i can not believe it is electric THIS THING IS AWESOME

    I would recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Thank you for taking the time out of your day, to provide feedback on this product on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Take care! #GOWITHJOE SnowJoeSunJoe

  • Rated 5 out of 5 stars

    Best Buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally satisfied it was a gift and my nephew now has his own landscaping business and this is the only lawnmower/ lawnmower he’ll now use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible at cutting grass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible at cutting grass, not sure the blade understands it’s role.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear BestBuy Customer,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sunjoy lawn mower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a Poor battery life. I would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Besr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could honestly say it is better than gas operated lawn mowers

    I would recommend this to a friend
  • Customer reviews from snowjoe.com

    User rating, 4.1 out of 5 stars with 16 reviews on snowjoe.com.

    See all snowjoe.com reviews
    snowjoe.com
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