Customer Ratings & Reviews
- Model:
- SJH902E
- SKU:
- 6457365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers often highlight the ease of use and lightweight design of the Electric 21-Inch Hedge Trimmer with Telescoping Pole. However, some customers find it to be a bit heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ReachCons mentioned:Weight
htbiddie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Has good reach, plus the head swivels into different cutting positions. The blade cuts very good. To me the only negative is that it is a little heavy. But it does what I want it to do.
I would recommend this to a friend BUSHES
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOT BUSHES 10 FEET TALL. THIS WILL HELP ME KEEP THEM UNDER CONTROL
I would recommend this to a friend- Pros mentioned:Ease of use
Good trimmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great tool and very easy to use. Gets the job done well
I would recommend this to a friend Good but top heavy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good length to trim tall bushes and can be angle as needed
I would recommend this to a friend- Cons mentioned:Weight
Nice trimmer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job. A little heavy when using on a ladder but can be done. Cuts nice and clean for my bushes.
I would recommend this to a friend Sun Joe telescoping hedge trimmers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use the telescoping hedge trimmers. Purchased this item online. Item assembly appeared to be simple, however, the parts didn’t fit up properly. I’d consider buying again, hoping it was just a manufacturing issue, but it’s too late this season. Returned it to Best Buy and received a full refund. The return was really simple.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted .Dear Michael,
Thank you for sharing your experience with the Sun Joe - Electric 21-Inch Hedge Trimmer with Telescoping Pole. We apologize for the inconvenience you faced with the assembly and the parts not fitting properly. We understand how frustrating this must have been, especially when you were looking forward to using the trimmers.
At Snow Joe + Sun Joe Customer Care, we strive to provide high-quality products, and we appreciate your feedback regarding the manufacturing issue. We will investigate this matter further to ensure it doesn't happen again in the future.
We are glad to hear that the return process with Best Buy was simple and that you received a full refund. If you have any further questions or need assistance, please don't hesitate to contact us at +1 (866) 766-9563. Our customer care team is here to help and discuss any options available to you.
Thank you for considering purchasing from us again, and we hope to have the opportunity to serve you better in the future.
Best regards,
Snow Joe + Sun Joe Customer Care
- Pros mentioned:Ease of use
Great Tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little top-heavy but great to use. Trim the hedges and trees very efficiently. Would highly recommend!!
I would recommend this to a friend - Pros mentioned:Ease of use
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and lightweight. I like the continuous power vs draining batteries.
I would recommend this to a friend Great Hedge Trimmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I am so happy that I decided to do my own trimming
I would recommend this to a friendGood Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble n easy to use.. did the job I needed it for. Good price n fast shipping
I would recommend this to a friend- Cons mentioned:Weight
Gardner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy, still need to use my latter. Not thrilled with this unit
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted .Dear Gardener,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
- Pros mentioned:Ease of use, Reach
Sunjo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice extension trimmer for extended reach and easy to move
I would recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted .#GOWITHJOE
- Cons mentioned:Weight
Good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a good value, it work well, it's a little heavier than what I expected.
I would recommend this to a friend - Cons mentioned:Weight
Heavy Sunjoe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is helpful for trimming hedges, but it is quite heavy to maintain usage after some time. Also the Bestbuy customer service rep told me it comes with a long cord. It came with no cord.
No, I would not recommend this to a friend - Pros mentioned:Reach
Lawnman
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the trimmer. It allows me to reach places I could not reach before.
I would recommend this to a friend
