Customer Ratings & Reviews
![The text on the image is grouped and corrected as follows:
1. Rear IR Receiver
2. Antenna/Cable
3. Analog Audio Out
4. USB 1 [DC 5V 1A]
5. Digital Audio Out SPDIF
6. Component ports
7. PC/VGA
8. PC/VGA Audio In
9. SUNBRITE](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/4a3293f8-9d69-49a5-8982-7e2ba2442f19.jpg)
- Model:
- SB-V-55-4KHDR-BL
- |
- SKU:
- 6297105
Customer reviews
Rating 4.3 out of 5 stars with 162 reviews
(162 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality3.8
Rating 3.8 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, outdoor usability, and color vibrancy of the Veranda Series 55" Class LED Outdoor Full Shade 4K UHD TV. Many appreciate its suitability for outdoor use and the impressive size of the screen. While some users noted glare as a potential issue, the overall experience appears positive, with many praising the ease of installation and the value for the price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Outdoor tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice outdoor tv for our deck. Perfect size for the space.
I would recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Thanks so much for taking the time to share your experience with your new SunBriteTV Veranda Series 4K Outdoor TV! We really appreciate it. Happy outdoor living!
Rated 5 out of 5 stars
Best outdoor tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High-quality product with excellent customer service & installation
I would recommend this to a friendRated 5 out of 5 stars
Waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m Still waiting for Best Buy to install this...:.....
I would recommend this to a friendRated 3 out of 5 stars
Poor sound quality, OK TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just OK. Samsung Terrace materially better. Sound is atrocious and not smart tv.
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Hi there. Our customer team would appreciate the opportunity to help troubleshoot the potential issue with your TV's sound. Please give us a call at 866.357.8688 or email CustomerService@SunBriteTV.com. Thank you!
Rated 3 out of 5 stars
Probably overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outdoor TVs are expensive, but this probably isn't worth it. It's good and all, but probably better off buying a cheap TV and hoping for the best!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love it. It was a little expensive though.
I would recommend this to a friendRated 1 out of 5 stars
Don't buy this TV or get geek squad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in Jun 2019 and on Sept 22, 2019 it stopped working. I first called Geek Squad because since I paid extra for it at time of sale. When I spoke to them they said they don"t service Sunbrite TV's so I had to contact Sunbrite.(why did they offer Geek squad if they don't service them?????). I went ahead and contacted Sunbrite and after an hour they finally agreed to send the part and a professional to install the part. When I received the part on Oct 2, 2019 I contacted them and they told me the repair man will contact me in 7-10 days. Stay away from these people
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .SunBriteTV offers one of the best warranties in the industry, which includes on-site service. We’re working with our on-site service provider to resolve this customer's issue and apologize that the repair has not been able to be scheduled within expected timeframe. It is in process, however, and we fully stand behind out products. Hope this is helpful. Thanks
- Pros mentioned:Outdoor use
Rated 5 out of 5 stars
Great by the pool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for a veranda, lanai, or porch. Whatche the Super Bowl from the pool
I would recommend this to a friend Rated 1 out of 5 stars
Don't buy. didn't last, bad picture, worse sound.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Born: October, 2020 Died: May, 2022. Out of warranty but not out of our hearts. Cost to repair will be approx $675. I'm just going to buy a regular tv for my fully covered patio and take my chances. Everything is on a surge suppressor/gfci. Seriously, though, the picture was not great, the sound was terrible. I often had to turn it up to almost 100% to hear dialog. Then a different input or channel would be super loud. Spent way too much on this, but learned a lesson.
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Hi Bartdog, Sorry about the experience you've had here. Our customer and technical support teams would appreciate the opportunity to help troubleshoot potential issues. Please reach out at CustomerService@SunBriteTV.com. Thank you!
Rated 1 out of 5 stars
Bad experience with product and Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV shows up without any stand or user manual. Set up had to be done using buttons on side of unit because remote didn't work. Even if it had, the remote looked and felt terrible. While trying to set up tv with my Cox set top box, I had to keep leaning the tv forward to see the screen (again because the remote didn't work). Somehow screen got damaged. Best Buy wouldn't accept unit being returned
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Hi there. We are sorry to hear about this experience. The TV should certainly include a working remote, although remote batteries must be installed prior to use. Our team would appreciate the opportunity to troubleshoot and help resolve this issue. Stands are not included with SunBrite outdoor TVs are folks typically wall or ceiling mount them. Hope this is helpful. Thanks!
Rated 1 out of 5 stars
Picture turning off after less than a month of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only using this TV a few times the screen will go completely dark white watching a program. The audio will still play but the picture can not be viewed at all. Very disappointed as we bought it brand new and have not even exposed it to harsh weather. I also bought the sound bar by the same manufacture so that it would be compatible and the screw holes do not line up. I do not recommend this brand.
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Hi there. A settings adjustment will likely resolve this. We’ve added instructions below. If you’d like additional help please feel free to reach out at 866.357.8688 or [email protected]. Hope this is helpful. Thanks!
The most common issue is when the TV EDID is set to receive 4K content, but the content source (cable box/media player/DVD player, etc.) is not 4K.
Here are the instructions to set EDID correctly for 1080P HD or 4K UHD content sources:
For SunBriteTV Veranda 4K UHD Models
1. With the TV powered on and fully booted up press the Menu button on the SunBrite remote.
2. Scroll down and click on “Input Settings”
3. Scroll down and click on “Set HDMI EDID”
4. Change desired input to the correct format of 1.4 or 2.0
HDMI EDID 1.4 is for 1080P HD source input resolution.
HDMI EDID 2.0 is for 4K UHD source input resolution.
Rated 1 out of 5 stars
Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Receiver would not play the voices from the TV to the speakers.
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Hi there. Can you please share share a bit more detail about the nature of your issue? Or reach out to out team at [email protected]? We’re here to help! Thanks!
Rated 1 out of 5 stars
High cost didn’t last a year without breaking
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went bad within 1 year. Can’t believe it. Sound but no picture. Not sure cost of repair but it will probably be more than a new 55” tv. Unbelievable
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Hi there. We'd appreciate the opportunity to troubleshoot this issue. If the picture is failing within a year of purchase as you mention, this Veranda Series outdoor TV has a 1-year limited warranty to resolve it. Please reach out to our customer team at [email protected] or 866.357.8688. We;re here to help. Thank you.
Rated 1 out of 5 stars
Dark Screen After 19 Months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went Dark after 19 months of occasional viewing. Very Sad!!
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .We're sorry to hear about your experience and would appreciate the opportunity to troubleshoot this issue. Please reach out to our customer team at CustomerService@SunBriteTV.com or call 866.357.8688. Thank you!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Covered Patio TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently installed a Sunbrite Veranda Series on our fully covered patio and we couldn’t be happier with the TV. The picture is excellent and the unit is impressive looking. We added a Sonos sound bar in a custom frame to complete the setup. Having an outdoor TV system is great and Sunbrite was an excellent choice for it’s product quality and affordability.
I would recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Thanks so much for the feedback. We really appreciate it! Glad you’re happy with your new SunBrite Veranda series outdoor TV. Sounds like a great setup!
Just to let folks know, the Veranda does have built-in down-firing 20-watt speakers and is compatible with many outdoor audio options for those who want a more immersive sound experience. SunBrite does offer a premium plug-and-play all-weather soundbar for the Veranda HDR series. Designed to pair seamlessly with SunBrite outdoor TVs, it has an extruded aluminum case, titanium vapor deposit cone woofers with ribbed surrounds, pure titanium tweeters, and titanium vapor deposit polypropylene cone passive radiators to deliver loud, clear sound to larger open-air settings and supports up to 90W of power.
Model numbers are SB-AW-SNDBR-S-B [compatible with Veranda models (43") SB-V-43-4KHDR & (55") SB-V-55-4KHDR] and SB-AW-SNDBR-M-B [compatible with Veranda models (65") SB-V-65-4KHDR & (75") SB-V-75-4KHDR].
Hope this is helpful. Thanks!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sunbrite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! It has a great picture and sound. This TV was easy to install and is the perfect size for outside viewing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Got it not knowing what to expect but turned out great.
I would recommend this to a friend - Cons mentioned:Durability
Rated 1 out of 5 stars
This is a Boat Anchor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech just left my home. My $2000 55" Sunbrite Veranda TV has a blown backlight (I believe that was the diagnosis that he gave me, as I have sound but no picture unless you shine a flashlight at the screen to see the pixels) and will cost more to fix than a new TV. The unit is less than 3 years old, so beyond warranty but far short of the expected lifespan of an appliance this expensive. And even when it worked, the sound was so crappy that I had to purchase the additional sound bar (which is now free to a good home). I've got a well-shaded and protected patio, so I can by 4 regular TVs for the price of this piece of junk and will take my chances. Don't believe Sunbrite's boasts about product durability. BUYER BEWARE!
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted .Hi there. Sorry for your experience here. It’s certainly not what we want for our customers. We build SunBrite products to be incredibly durable and SunBrite does offer one of the best warranties in the industry. However as with any electronic product, there will be a small number of component failures over time. Our team would appreciate the opportunity to troubleshoot the issue. Thank you for taking the time to share feedback around your experience.
- Cons mentioned:Durability
Rated 1 out of 5 stars
DON’T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had ours for 4 years. Probably used it 20-25 times and it died. We have mild weather here and the TV was covered when not in use. Talked to Sunbrite. They wanted us to order $700 worth of parts and pay $350 for service!!!! We spent over $2000 for this piece of junk. So this time we’re going to buy a regular TV and get a really good cover.
No, I would not recommend this to a friend Rated 1 out of 5 stars
43" Sunbright TV not worth the $$
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in July off 2020. TV won't turn on. Was told at time of purchase that this is a great TV for outdoors as it's waterproof. TV is in total shade and was great until it didn't turn on. Total Tech guys think it must have got hit with a power surge. So my question is why didn't BB carry or sell me into buying an outdoor surge protector?? None of my indoor Samsungs or Sony's blew out. Very expensive TV to die in less then 3 years.
No, I would not recommend this to a friend