Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Urban Rider Self-Balancing Scooter for its ease of use, affordability, long battery life, safety features, and smooth ride. It is considered child-friendly and makes for a great gift. However, some customers have concerns about its weight, charging time, and lack of advanced features like lights and Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 650 reviews
  • Rated 1 out of 5 stars

    Stopped working after being used about 12 times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after only being used about 12 times by my 10 year old daughter. Now I have to pay a ton in shipping fees because it weights so much to get the warranty work done. Was great at first, but obviously not a quality product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Huge disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second time purchasing this item, which was a huge disappointment to my son. It worked for approximately two weeks then refused to turn off or charge. Definitely not money well spent. Will be returning ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product works good before it breaks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for Christmas for my kids and after 2 weeks both are having issues turning off and will just sit and beep unless your riding. One of them won't even ride at all now. My kids lived them so it's very frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the hoverboard not even 3 weeks and we can't seem to turn it off! There is a constant beep that won't turn off! It also makes a sound when we turn in it that didn't make when we first got it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't get the opportunity to experience one that

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could NOT get this gadget to enter 'self balancing' mode. Can't say i didn't make an effort to. I read the users manual, followed the instructions, banged my head against a wall- all to NO AVAIL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his hoverboard until it broke. It won't turn off and keeps making a buzzing sound. Unfortunately it broke 2 days after the return policy of 15 days :-( . HUGE loss

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would only turn left

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my granddaughter Very disappointed it would only turn left Granddaughter was dizzy trying to make it turn right. It was returned to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box this didn't work, called Swagtron ..... terrible costumer service. So I returned it Best Buy for full refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beeps and won't turn off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for Christmas he has had it about a week it's beeping and won't turn off we are both disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You've got my reward # mixed with someone else. I just hope you didn't give some of my other purchase points to someone else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Price

    Rated 4 out of 5 stars

    Kids love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for 199 during black friday sale on Best Buy. My kids love it. Both my 13 and 8 year old daughters can ride this. They picked it up very easily and have given up walking for good within the house! I couldn't do anything with it other than make it spin in circles. I'm 185lbs and it seems to move even when I have just 1 foot on the hoverboard. Thought both feet had to be on before it takes off. Seems sturdy, doesn't overheat despite nonstop use for over an hour. Survived many collisions with furniture and walls while my daughters were learning how to use it without visible damage!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls were glitchy, low battery life, unsafe, spend your $250 on something that won't cause broken bones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase two of these items it haven't even been three whole months and both of them stopped working on me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this product yet I bought it for my son. So I really can't say if I like it or satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery pack wouldn't charge the hover board. Had to send back,very disappointed 9 yr old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy the Segway Minipro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Segway Minipro, don't waste you money on this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not very strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jsut not very strong material my son dint like it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great for a begginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, battery charges great and doesn't get ho

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Hooverboard for Grandsons 11th. Birthday. He loves it! Moderate slow speed so he easily controls it. Only had it 2 days so I'll repost if problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a question

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does this come with a charger to charge the rechargeable battery?

    I would recommend this to a friend